Africa's Public Service Delivery and Performance Review
Journal focus: The journal seeks to promote research that stimulates conversations and policy discussions about public service delivery at different levels of the public sector in Africa.Editor: Munacinga C. Simatele , University of Fort Hare, South Africa.
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- The impact of public procurement on delivery of quality education in Queensburgh...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 8 pages
2024-09-24
View Record | View Original - Corporate social responsibility in state-owned enterprises: Zimbabwe Revenue Authority
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-09-20
View Record | View Original - Evidence-based healthcare practice adoption: The impact of electronic health records
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-09-05
View Record | View Original - The significance of total quality management implementation challenges in service delivery
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-08-07
View Record | View Original - Factors affecting effective citizen-based monitoring of frontline service delivery in...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 12 pages
2024-08-06
View Record | View Original - Artificial intelligence technologies usage for improved service delivery in Uganda
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages
2024-07-24
View Record | View Original - Spatial governance of the peripheries in South Africa: Past lessons and a look into the...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-07-10
View Record | View Original - Mitigating irregular expenditure and enhancing corrective measures at the Department of...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 14 pages
2024-07-10
View Record | View Original - Impact of knowledge factors on implementation of smart card technology in public...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-07-09
View Record | View Original - Effect of feedback and rewards on employee performance: City of Johannesburg...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 12 pages
2024-06-25
View Record | View Original - South African public hospital intrapreneurship culture: Unit nurse managers’ governance...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages
2024-06-17
View Record | View Original - The role of public–private partnership in achieving local government sustainable...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 6 pages
2024-06-14
View Record | View Original - The strategic role of traditional leadership in promoting good governance
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 10 pages
2024-06-10
View Record | View Original - An examination of the Fourth Industrial Revolution in the context of the South African...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-06-10
View Record | View Original - Table of Contents Vol 11, No 1 (2023)
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 1 page
2024-05-27
View Record | View Original - Social economic transformation in a dynamic world
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 2 pages
2024-05-23
View Record | View Original - Breaking New Ground: Perceptions of RDP house beneficiaries of the Mavuso settlement in...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 8 pages
2024-05-20
View Record | View Original - The perceived fairness and consistency of SAPS disciplinary practices: The demographic...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 10 pages
2024-05-10
View Record | View Original - Transformation of digital government services in the public sector in South Africa
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 7 pages
2024-05-08
View Record | View Original - Bettering procurement by Central Supplier Database in the public sector: A panacea or a...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages
2024-05-06
View Record | View Original - Consultocracy in South African public service: A case of repositioned public...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages
2024-04-25
View Record | View Original - A co-production model for the South African housing sector
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 12 pages
2024-04-10
View Record | View Original - Effective strategy execution for enhanced service delivery in south african municipalities
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages
2024-04-08
View Record | View Original - Governance challenges in the provision of municipal services in the Vhembe District...
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 10 pages
2024-02-14
View Record | View Original - The impact evaluation of coronavirus disease 2019 on service delivery in South Africa
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 9 pages
2024-01-29
View Record | View Original - Enhancing governance through blockchain technology in the South African public sector
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 10 pages
2024-01-24
View Record | View Original - Subversion of digital Darwinism in public healthcare facilities in South Africa
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 7 pages
2024-01-10
View Record | View Original - Customer complaints management in South Africa: A quest for service excellence
Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 10 pages
2024-01-09
View Record | View Original - Towards evidence-based human resource development for South African local government
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 13 pages
2023-12-19
View Record | View Original - Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 1 page
2023-11-13
View Record | View Original - Theory of Change as a monitoring and evaluation tool aimed at achieving sustainable...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-08-21
View Record | View Original - China’s adherence to corporate social responsibility in Angola and the Democratic...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-07-31
View Record | View Original - Ethical violations: Shortlisting and interviewing processes in the South African public...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-06-29
View Record | View Original - Public finance in South Africa: Tax compliance and behavioural responses to tax increases
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 15 pages
2023-06-14
View Record | View Original - The financial legislative role and capacity of municipal councillors at Ulundi...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 10 pages
2023-06-12
View Record | View Original - Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 10 pages
2023-05-18
View Record | View Original - Association between municipal credit management, responsiveness and service delivery
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 7 pages
2023-04-21
View Record | View Original - Investing in intrapreneurial capabilities for improved performance in state-owned...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-03-31
View Record | View Original - An evaluation of funding challenges in the Malawian public healthcare delivery sector
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 8 pages
2023-03-31
View Record | View Original - The state and progress of the gas to power programme in South Africa
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 13 pages
2023-03-22
View Record | View Original - The Black Industrialist Programme’s prospects to the advancement of developmental state...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 11 pages
2023-02-07
View Record | View Original - Table of Contents Vol 10, No 1 (2022)
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 2 pages
2022-12-31
View Record | View Original - Water service provision and social equity in a South African rural district municipality
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-12-19
View Record | View Original - The role of government in promoting innovation-led entrepreneurial ecosystems
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-12-19
View Record | View Original - An investigation of a nexus between employee skills development and competence in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-12-19
View Record | View Original - Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 1 page
2022-12-14
View Record | View Original - Understanding the Service delivery protests in South Africa: A case study of Duncan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 7 pages
2022-12-12
View Record | View Original - Editorial Overview 2022
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 1 page
2022-12-09
View Record | View Original - Critical analysis of the role played by apartheid in the present housing delivery...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-12-09
View Record | View Original - The role of urban regeneration to improve community development in a metropolitan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-12-07
View Record | View Original - Challenges and best practices for e-municipalities
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 11 pages
2022-12-02
View Record | View Original - The role of BRICS in global governance to promote economic development
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-11-30
View Record | View Original - A framework of intrapreneurial practices to improve service delivery in municipalities...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-10-26
View Record | View Original - Performance management in South Africa’s municipalities: A case study of Buffalo City...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 6 pages
2022-10-25
View Record | View Original - Data driven human resource management in the Fourth Industrial Revolution (4IR)
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-09-26
View Record | View Original - The regulatory framework for enterprise risk management in South African local government
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 8 pages
2022-09-23
View Record | View Original - The Durban Aerotropolis strategy for sustainable socio-economic development
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-09-23
View Record | View Original - Challenges affecting Mzongwana cattle farmers to commercialise livestock production in...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-09-21
View Record | View Original - Caring for the indigent urban population in South Africa: A case study of the eThekwini...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-09-08
View Record | View Original - Sustainable competitive advantage through technology and innovation systems in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 19 pages
2022-09-06
View Record | View Original - Unmasking the influence of corporate controls on organisational performance during...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-08-01
View Record | View Original - The role of district municipalities in service provision in South Africa: Dissecting...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-07-28
View Record | View Original - Enhancing provincial government’s revenue generation for effective service delivery
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 7 pages
2022-06-24
View Record | View Original - The South African public service and the Fourth Industrial Revolution
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 8 pages
2022-05-12
View Record | View Original - Zimbabwe’s transition to a devolved system of government: Critical factors for success
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-04-20
View Record | View Original - A review of service quality: Case of the National Treasury of South Africa
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-03-31
View Record | View Original - The influence of organizational culture on performance in public entities of South Africa
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-03-25
View Record | View Original - Governance, democracy and accountability from a network governance perspective within...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-02-28
View Record | View Original - An exploration of public accountability and service delivery at the Buffalo City...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-02-24
View Record | View Original - The quest for service delivery: The case of a rural district municipality in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-02-17
View Record | View Original - Turbulences associated with the implementation of turnaround strategies at Kenya Airways
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 11 pages
2022-02-14
View Record | View Original - Assessment of medicine stock-outs challenges in public health services
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 6 pages
2022-01-31
View Record | View Original - Community work programmes as job creation mechanism: A case of Tshwane Metropolitan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-01-31
View Record | View Original - The impact of material irregularity provisions of the Public Audit Act on...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-01-31
View Record | View Original - Are we tribalistic? Demarcation disputes in Vuwani Vhembe District
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-01-28
View Record | View Original - Organisational politics on job satisfaction: An empirical study of police officials in...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-01-12
View Record | View Original - Table of Contents Vol 9, No 1 (2021)
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 3 pages
2021-12-30
View Record | View Original - Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-12-21
View Record | View Original - Strategy implementation in South African public entities between 2006 and 2016: Does...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - The incidence and quality of graphs in annual reports: A South African analysis of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - A conceptual framework for using social innovation as an approach to local economic...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - The effects of COVID-19 on vulnerable groups: A reflection on South African informal...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-29
View Record | View Original - Troubled municipalities, municipality troubles: An implementation of Back to Basics...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-11-19
View Record | View Original - Erratum: Public sector reforms and national development: A situational analysis of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-11-17
View Record | View Original - The management of disciplinary cases in the South African public service post-2009 to...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-11-09
View Record | View Original - Global governance reforms to achieve Sustainable Development Goal One (no poverty) in...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-10-29
View Record | View Original - An exploration of government administrative processes in supporting agro-smallholders’...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 12 pages
2021-10-27
View Record | View Original - Strategic management practices in organisations with specific reference to the public...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-10-26
View Record | View Original - Agro-processing as a tool for poverty alleviation strategy: A case of Raymond Mhlaba...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 7 pages
2021-10-25
View Record | View Original - Corrigendum: Critical analysis of the role of innovative capabilities on firm...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-10-15
View Record | View Original - Strengthening participatory local governance for improved service delivery: The case of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-08-23
View Record | View Original - Public sector procurement: A private sector procurement perspective for improved...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-08-12
View Record | View Original - The relationship between employee motivation and service quality: Case study of a...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 12 pages
2021-08-10
View Record | View Original - The shortcomings of emergency remote teaching in rural settings of Zimbabwe during...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-08-06
View Record | View Original - Municipal infrastructure management and its impact on service delivery in the City of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-07-30
View Record | View Original - Suitability of human capital for better results of supply chain management: Lessons...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-07-28
View Record | View Original - Effects of external financial flows on income inequality in selected Southern African...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-07-20
View Record | View Original - Commercialisation of water supply in Zimbabwe and its effects on the poor: A working...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 13 pages
2021-07-19
View Record | View Original - Key challenges facing metropolitan cities or municipalities in managing competitive...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 14 pages
2021-06-23
View Record | View Original - The COVID-19 pandemic and the crisis of lockdowns in Nigeria: The household food...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-05-31
View Record | View Original
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