Africa's Public Service Delivery and Performance Review
Journal focus: The journal seeks to promote research that stimulates conversations and policy discussions about public service delivery at different levels of the public sector in Africa.Editor: Munacinga C. Simatele

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- Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 1 page
2023-11-13
View Record | View Original - Theory of Change as a monitoring and evaluation tool aimed at achieving sustainable...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-08-21
View Record | View Original - China’s adherence to corporate social responsibility in Angola and the Democratic...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-07-31
View Record | View Original - Ethical violations: Shortlisting and interviewing processes in the South African public...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-06-29
View Record | View Original - Public finance in South Africa: Tax compliance and behavioural responses to tax increases
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 15 pages
2023-06-14
View Record | View Original - The financial legislative role and capacity of municipal councillors at Ulundi...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 10 pages
2023-06-12
View Record | View Original - Intrapreneurship as a means of achieving the efficacy of state-owned enterprises
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 10 pages
2023-05-18
View Record | View Original - Association between municipal credit management, responsiveness and service delivery
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 7 pages
2023-04-21
View Record | View Original - Investing in intrapreneurial capabilities for improved performance in state-owned...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 9 pages
2023-03-31
View Record | View Original - An evaluation of funding challenges in the Malawian public healthcare delivery sector
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 8 pages
2023-03-31
View Record | View Original - The state and progress of the gas to power programme in South Africa
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 13 pages
2023-03-22
View Record | View Original - The Black Industrialist Programme’s prospects to the advancement of developmental state...
Africa’s Public Service Delivery & Performance Review; Vol 11, No 1 (2023); 11 pages
2023-02-07
View Record | View Original - Table of Contents Vol 10, No 1 (2022)
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 2 pages
2022-12-31
View Record | View Original - Water service provision and social equity in a South African rural district municipality
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-12-19
View Record | View Original - The role of government in promoting innovation-led entrepreneurial ecosystems
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-12-19
View Record | View Original - An investigation of a nexus between employee skills development and competence in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-12-19
View Record | View Original - Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 1 page
2022-12-14
View Record | View Original - Understanding the Service delivery protests in South Africa: A case study of Duncan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 7 pages
2022-12-12
View Record | View Original - Editorial Overview 2022
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 1 page
2022-12-09
View Record | View Original - Critical analysis of the role played by apartheid in the present housing delivery...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-12-09
View Record | View Original - The role of urban regeneration to improve community development in a metropolitan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-12-07
View Record | View Original - Challenges and best practices for e-municipalities
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 11 pages
2022-12-02
View Record | View Original - The role of BRICS in global governance to promote economic development
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-11-30
View Record | View Original - A framework of intrapreneurial practices to improve service delivery in municipalities...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-10-26
View Record | View Original - Performance management in South Africa’s municipalities: A case study of Buffalo City...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 6 pages
2022-10-25
View Record | View Original - Data driven human resource management in the Fourth Industrial Revolution (4IR)
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-09-26
View Record | View Original - The regulatory framework for enterprise risk management in South African local government
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 8 pages
2022-09-23
View Record | View Original - The Durban Aerotropolis strategy for sustainable socio-economic development
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-09-23
View Record | View Original - Challenges affecting Mzongwana cattle farmers to commercialise livestock production in...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-09-21
View Record | View Original - Caring for the indigent urban population in South Africa: A case study of the eThekwini...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-09-08
View Record | View Original - Sustainable competitive advantage through technology and innovation systems in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 19 pages
2022-09-06
View Record | View Original - Unmasking the influence of corporate controls on organisational performance during...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-08-01
View Record | View Original - The role of district municipalities in service provision in South Africa: Dissecting...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-07-28
View Record | View Original - Enhancing provincial government’s revenue generation for effective service delivery
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 7 pages
2022-06-24
View Record | View Original - The South African public service and the Fourth Industrial Revolution
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 8 pages
2022-05-12
View Record | View Original - Zimbabwe’s transition to a devolved system of government: Critical factors for success
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-04-20
View Record | View Original - A review of service quality: Case of the National Treasury of South Africa
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-03-31
View Record | View Original - The influence of organizational culture on performance in public entities of South Africa
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-03-25
View Record | View Original - Governance, democracy and accountability from a network governance perspective within...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-02-28
View Record | View Original - An exploration of public accountability and service delivery at the Buffalo City...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-02-24
View Record | View Original - The quest for service delivery: The case of a rural district municipality in the...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-02-17
View Record | View Original - Turbulences associated with the implementation of turnaround strategies at Kenya Airways
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 11 pages
2022-02-14
View Record | View Original - Assessment of medicine stock-outs challenges in public health services
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 6 pages
2022-01-31
View Record | View Original - Community work programmes as job creation mechanism: A case of Tshwane Metropolitan...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 13 pages
2022-01-31
View Record | View Original - The impact of material irregularity provisions of the Public Audit Act on...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 10 pages
2022-01-31
View Record | View Original - Are we tribalistic? Demarcation disputes in Vuwani Vhembe District
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 9 pages
2022-01-28
View Record | View Original - Organisational politics on job satisfaction: An empirical study of police officials in...
Africa’s Public Service Delivery & Performance Review; Vol 10, No 1 (2022); 12 pages
2022-01-12
View Record | View Original - Table of Contents Vol 9, No 1 (2021)
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 3 pages
2021-12-30
View Record | View Original - Acknowledgement to reviewers
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-12-21
View Record | View Original - Strategy implementation in South African public entities between 2006 and 2016: Does...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - The incidence and quality of graphs in annual reports: A South African analysis of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - A conceptual framework for using social innovation as an approach to local economic...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-30
View Record | View Original - The effects of COVID-19 on vulnerable groups: A reflection on South African informal...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-11-29
View Record | View Original - Troubled municipalities, municipality troubles: An implementation of Back to Basics...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-11-19
View Record | View Original - Erratum: Public sector reforms and national development: A situational analysis of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-11-17
View Record | View Original - The management of disciplinary cases in the South African public service post-2009 to...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-11-09
View Record | View Original - Global governance reforms to achieve Sustainable Development Goal One (no poverty) in...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-10-29
View Record | View Original - An exploration of government administrative processes in supporting agro-smallholders’...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 12 pages
2021-10-27
View Record | View Original - Strategic management practices in organisations with specific reference to the public...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-10-26
View Record | View Original - Agro-processing as a tool for poverty alleviation strategy: A case of Raymond Mhlaba...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 7 pages
2021-10-25
View Record | View Original - Corrigendum: Critical analysis of the role of innovative capabilities on firm...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 1 page
2021-10-15
View Record | View Original - Strengthening participatory local governance for improved service delivery: The case of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-08-23
View Record | View Original - Public sector procurement: A private sector procurement perspective for improved...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-08-12
View Record | View Original - The relationship between employee motivation and service quality: Case study of a...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 12 pages
2021-08-10
View Record | View Original - The shortcomings of emergency remote teaching in rural settings of Zimbabwe during...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-08-06
View Record | View Original - Municipal infrastructure management and its impact on service delivery in the City of...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-07-30
View Record | View Original - Suitability of human capital for better results of supply chain management: Lessons...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-07-28
View Record | View Original - Effects of external financial flows on income inequality in selected Southern African...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-07-20
View Record | View Original - Commercialisation of water supply in Zimbabwe and its effects on the poor: A working...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 13 pages
2021-07-19
View Record | View Original - Key challenges facing metropolitan cities or municipalities in managing competitive...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 14 pages
2021-06-23
View Record | View Original - The COVID-19 pandemic and the crisis of lockdowns in Nigeria: The household food...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-05-31
View Record | View Original - Re-engineering imperatives to enhance the effectiveness of municipal public accounts...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-05-13
View Record | View Original - The effectiveness of a performance management system at a South African public hospital...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-05-12
View Record | View Original - Southern African responses to the COVID-19 pandemic: A study of Botswana and South Africa
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-05-04
View Record | View Original - Challenges in the implementation of the City of Johannesburg’s Expanded Social Package...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-04-30
View Record | View Original - Unmasking merger problems from employees’ perspectives: A case of the disestablished...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-04-30
View Record | View Original - A critical analysis of housing inadequacy in South Africa and its ramifications
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 16 pages
2021-03-24
View Record | View Original - The impact of strategy alignment on organisational performance in national public...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-03-04
View Record | View Original - Analysing the application of governance principles in the management of COVID-19 in...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-02-11
View Record | View Original - Findings on the role of cooperatives in local economic development in Buffalo City...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 11 pages
2021-01-25
View Record | View Original - The role of data and information security governance in protecting public sector data...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 10 pages
2021-01-21
View Record | View Original - The impact and challenges of a public policy implemented in the South African Police...
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages
2021-01-19
View Record | View Original - Fundamental policy challenges influencing sustainable development in Africa
Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 8 pages
2021-01-05
View Record | View Original - Table of Contents Vol 7 Issue 1 (2020)
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020)
2020-12-23
View Record | View Original - Implementing traditional performance management in the innovative age: A new model for...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 11 pages
2020-12-21
View Record | View Original - Uncovering the gaps in the provision of services in the rural Okhahlamba Municipality...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 9 pages
2020-12-21
View Record | View Original - Acknowledgement to Reviewers
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 1 page
2020-12-21
View Record | View Original - Doing it together: How co-production underpins the use of social innovation during...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 9 pages
2020-12-18
View Record | View Original - Political conflict and community health in Zimbabwe: Health professionals’ perspectives
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 8 pages
2020-12-18
View Record | View Original - Towards project management maturity: The case of the South African government
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 10 pages
2020-12-17
View Record | View Original - Strengthening policy- and decision-making processes through community participation: A...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 10 pages
2020-12-17
View Record | View Original - Clientelism and vote buying in low-cost housing provision: A case study of the Greater...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 7 pages
2020-12-07
View Record | View Original - Entrepreneurship indicators, policies and their influence on the business environment...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 8 pages
2020-11-26
View Record | View Original - The legal public–private partnership framework and policy implementation in Uganda
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 10 pages
2020-10-06
View Record | View Original - China–Zambia political and economic relations in historical context
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 6 pages
2020-09-22
View Record | View Original - Utilisation of digital central supplier database in enabling electronic procurement in...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 10 pages
2020-09-07
View Record | View Original - An Afrocentric critique of sub-state actors in South Africa’s foreign policy: Case of...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 7 pages
2020-07-20
View Record | View Original - Service delivery challenges in Protea Glen, Johannesburg
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 11 pages
2020-06-08
View Record | View Original - Enablers and constraints for data use in planning for mobility
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 7 pages
2020-05-27
View Record | View Original - Public sector reforms and national development: A situational analysis of...
Africa’s Public Service Delivery & Performance Review; Vol 8, No 1 (2020); 7 pages
2020-03-31
View Record | View Original
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