South African public hospital intrapreneurship culture: Unit nurse managers’ governance role

Africa's Public Service Delivery and Performance Review

 
 
Field Value
 
Title South African public hospital intrapreneurship culture: Unit nurse managers’ governance role
 
Creator Letsie, Thandiwe M.
 
Subject — South Africa; public hospitals; culture; intrapreneurship; unit nurse manager; governance
Description Background: Intrapreneurial public hospitals seeking reform, are favourable platforms enabling the unit nurse managers to promote innovative work cultures enhancing effective governance. The cost-conscious nurse managers consider scientific approaches to improve resources and services by securing seed funding.Aim: To position skilled intrapreneurial unit nurse managers as effective governance leaders who can transform the risk-avert bureaucratic public hospitals’ culture into innovation centres to improve services.Setting: The unit nurse managers from three public hospitals constituted the population of the study.Methods: The qualitative study was explorative, descriptive, and contextual. The focus group discussions were convened at different hospitals’ private venues. A systematic analysis of data achieved through the Tesch technique culminated into themes and categories.Results: The highly regulated top-down structured public hospitals’ culture, which is routine-based, denies potential intrapreneurs to constantly look for new approaches that could improve services through innovation. The four themes highlighted the following participants’ concerns: human resource issues, poor communication, concerns around the current incentivised performance, and hospital financial issues.Conclusion: The findings shed light on some participants’ willingness to innovate. However, the extreme work pressure and inconsistent incentivised performance are demotivating. Furthermore, the lack of management support for innovative teams, and the lack of seed funding because of restricted budget contribute to a culture of apathy towards innovation.Contribution: The study promotes a transformative intrapreneurial policy supporting favourable public hospital work innovative cultures through recognising the salient contribution of unit nurse managers positioned in the hub of clinical evidence, as potential intrapreneurs making evidence-informed decisions, improving quality care rendered.
 
Publisher AOSIS
 
Contributor
Date 2024-06-17
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/apsdpr.v12i1.805
 
Source Africa’s Public Service Delivery & Performance Review; Vol 12, No 1 (2024); 11 pages 2310-2152 2310-2195
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://apsdpr.org/index.php/apsdpr/article/view/805/1568 https://apsdpr.org/index.php/apsdpr/article/view/805/1569 https://apsdpr.org/index.php/apsdpr/article/view/805/1570 https://apsdpr.org/index.php/apsdpr/article/view/805/1571
 
Coverage — — —
Rights Copyright (c) 2024 Thandiwe M. Letsie https://creativecommons.org/licenses/by/4.0
ADVERTISEMENT