Strategic management practices in organisations with specific reference to the public sector

Africa's Public Service Delivery and Performance Review

Field Value
Title Strategic management practices in organisations with specific reference to the public sector
Creator Chiwawa, Nyashadzashe Wissink, Henry Fox, William
Subject — strategic management; management practices; public sector; policy development; strategic triangle; logical incrementalism
Description Background: The traditional models for strategic management are approaching limits in the light of increasing uncertainty to define what public service organisations must be able to achieve in terms of efficiency and satisfaction of stakeholder expectations. However, the dynamism of economic patterns calls for versatility that is deliberately designed.Aim: This article aimed to explore the importance of conflating the dimensions of strategic management triangle, in conjunction with the limits of traditional models, towards effective and sustainable public sector management.Setting: The chosen government ministry is headquartered in Harare, Zimbabwe. The ministry comprises nine departments, each headed by an appointed director who acts as the Head of Department (HOD).Methods: A qualitative research approach was employed and a sample of eight participants, consisting of HODs, was purposefully selected from the population. Open-ended qualitative responses were analysed thematically.Results: The results suggest that effective and sustainable public sector strategic management requires not only a single invariant approach but a set of values, processes, procedures, tools, techniques and practices that must be selectively and strategically adapted to unique situations in order to produce desirable results.Conclusion: A strategic triangle admixture of ‘legitimacy and support’, ‘operational capabilities’ and ‘public value’ offers more marginal flexibility, decreases uncertainty, generates more focus, and is easily understandable when pursuing effective public sector management. However, this approach needs to be considered in conjunction with the traditional models to optimise set goals.
Publisher AOSIS
Date 2021-10-26
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/apsdpr.v9i1.540
Source Africa’s Public Service Delivery & Performance Review; Vol 9, No 1 (2021); 9 pages 2310-2152 2310-2195
Language eng
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Rights Copyright (c) 2021 Nyashadzashe Chiwawa, Henry Wissink, William Fox