Empowering bank employees for improved job performance: An evaluation of emerging strategies
SA Journal of Human Resource Management
| Field | Value | |
| Title | Empowering bank employees for improved job performance: An evaluation of emerging strategies | |
| Creator | Orenuga, David Worlu, Rowland Olabode, Oyewunmi John, Nsikan Ariyo, Adebukola Okon, Mercy G.D. Tommy, Uduak | |
| Description | Orientation: Employee empowerment has received widespread attention in both academic and business literature. The idea is that an empowered employee is a productive worker; a productive worker is, in turn, a competitive asset to the organisation. However, the banking industry in many developing nations still falls short in employee empowerment.Research purpose: This study aims to analyse the robust strategies for empowering bank workers and their effects on job performance.Motivation for the study: The study was motivated by the fact that extant studies seem inconsistent in identifying the precise empowerment strategies capable of igniting better work performance in the banking industry.Research approach/design and method: The study adopted a cross-sectional survey design targeting 316 middle-level bank managers in the five biggest banks in Nigeria. Data were collected using the structured questionnaire and processed using the structural equation modelling in SmartPLS software.Main findings: Results showed that employee empowerment variables (employee input acknowledgment, mutual decision-making, joint resolution implementation, and sense of belonging climate) were positively related to improved job performance.Practical/managerial implications: The study has shown that improved employee performance can be achieved when the adopted empowerment strategy is a mix of employee input acknowledgment, mutual decision-making, joint resolution implementation, and a sense of belonging climate.Contribution/value-add: The study has addressed the existing gaps in the banking sector employee empowerment by highlighting four new strategies. | |
| Publisher | AOSIS | |
| Date | 2024-06-29 | |
| Identifier | 10.4102/sajhrm.v22i0.2464 | |
| Source | SA Journal of Human Resource Management; Vol 22 (2024); 8 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
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https://sajhrm.co.za/index.php/sajhrm/article/view/2464/3870
https://sajhrm.co.za/index.php/sajhrm/article/view/2464/3871
https://sajhrm.co.za/index.php/sajhrm/article/view/2464/3872
https://sajhrm.co.za/index.php/sajhrm/article/view/2464/3873
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