Too much information: When work-family conflict empowers senior managers to stay

SA Journal of Industrial Psychology

 
 
Field Value
 
Title Too much information: When work-family conflict empowers senior managers to stay
 
Creator Ohu, Eugene A.
 
Subject organisational behaviour; human resource management turnover intention; amount of information processed; engagement; workplace decision autonomy; work-family conflict
Description Orientation: Employees’ intention to leave the organisation they work for can have various debilitating effects on the organisation. Thus, it is imperative to examine factors that can lead to turnover intentions. This empirical study considered the impact of information processing cognitive load on engagement and hence on turnover intention.Research purpose: This study investigated the correlates of turnover intention, to determine whether, why and how the quantity of information processed by managers in the course of their work predicts their intention to quit.Motivation for the study: Because of globalisation, its effect and the proliferation and adoption of information and communication technology, new ways are sought to explain employee engagement. This study aimed to better understand what both motivates and encourages employee commitment and increases retention.Research approach/design and method: The study employed a cross-sectional survey of some senior managers in a West African country. A total of 49 participants completed an online questionnaire (Turnover intention, Work Design Questionnaire, Work-family conflict [WFC] and facilitation scale) administered as part of an organisational behaviour course.Main findings: Results indicated a positive relationship between the amount of information processed at work and turnover intention, one of the first studies to introduce this predictor of turnover intention among senior managers. In the search for potential organisational levers for intervention, a moderated-mediated analysis showed that workplace decision autonomy matters for turnover intention only when WFC is high.Practical/managerial implications: Avenues for potential organisational intervention to improve retention of senior managers are suggested.Contribution/value-add: This study contributes to the literature of Industrial/Organisational Psychology research in the context of turnover intentions by showing how information overload can affect turnover intentions. 
 
Publisher AOSIS
 
Contributor
Date 2023-11-27
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajip.v49i0.2033
 
Source SA Journal of Industrial Psychology; Vol 49 (2023); 7 pages 2071-0763 0258-5200
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajip.co.za/index.php/sajip/article/view/2033/3747 https://sajip.co.za/index.php/sajip/article/view/2033/3748 https://sajip.co.za/index.php/sajip/article/view/2033/3749 https://sajip.co.za/index.php/sajip/article/view/2033/3750
 
Coverage — — —
Rights Copyright (c) 2023 Eugene A. Ohu https://creativecommons.org/licenses/by/4.0
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