Exploring mid-level leaders’ perceptions of organisational culture at cash management company

SA Journal of Human Resource Management

Field Value
Title Exploring mid-level leaders’ perceptions of organisational culture at cash management company
Creator Pillay, Tertia Dhanpat, Nelesh De Braine, Roslyn
Subject — cash management; culture enablement; mid-level leadership; organisational culture; leadership roles
Description Orientation: Mid-level leadership has an important role to play in driving organisational culture for effective organisational functioning.Research purpose: This study aimed to examine the perceptions of mid-level leaders in a cash management company in South Africa on their influence on organisational culture.Motivation for the study: While studies have been conducted on leadership and organisational culture within various sectors of the South African economy, the cash management industry has been commonly overlooked, despite the essential role played by these organisations.Research approach/design and method: This study followed a qualitative research approach. A purposive sample of 12 mid-level leaders was interviewed using semi-structured interviews. Braun and Clarke’s thematic analysis was used to extract themes.Main findings: The main finding revealed that mid-level leaders primarily influenced organisational culture as they met operational goals and second by encouraging employee development, safety and risk management, compliance, information sharing and personal interaction. Other emergent themes included perceived challenges to the organisation’s culture and prominent strengths of the organisation’s culture.Practical/ managerial implication: This study shows the role that mid-level leadership has to drive organisational culture. Organisations should therefore use mid-level leaderships’ insight into strengthening organisational culture.Contribution/ value add: This study supports the role of mid-level leaders and their influence on fostering an organisation’s desired cultural outcomes. A conceptual model of culture enablement adds to the understanding of organisational culture and strengthens the study’s contribution to the body of knowledge.
Publisher AOSIS
Date 2023-11-20
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajhrm.v21i0.2250
Source SA Journal of Human Resource Management; Vol 21 (2023); 13 pages 2071-078X 1683-7584
Language eng
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/2250/3458 https://sajhrm.co.za/index.php/sajhrm/article/view/2250/3459 https://sajhrm.co.za/index.php/sajhrm/article/view/2250/3460 https://sajhrm.co.za/index.php/sajhrm/article/view/2250/3461
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Rights Copyright (c) 2023 Tertia Pillay, Nelesh Dhanpat, Roslyn De Braine https://creativecommons.org/licenses/by/4.0