The linkage between team communication, team motivation and search and rescue team performance

SA Journal of Human Resource Management

 
 
Field Value
 
Title The linkage between team communication, team motivation and search and rescue team performance
 
Creator Ahmad Zawawi, Azlyn Ab Halim, Norsyazwani Kamarunzaman, Nur Zafifa Ahmad Zawawi, Azita Halim, Fatimah Wati
 
Subject — team communication; team motivation; team performance; search and rescue teams; Malaysia
Description Orientation: This study examined the linkage between team communication, team motivation and search and rescue (SAR) team performance.Research purpose: The study intends to investigate the impact of selected team factors that affect team performance, while adding to the scarce studies done on SAR team performance (especially in Malaysia).Motivation for the study: Search and rescue teams are skilled elite teams that can reflect the true characteristics of a team’s performance.Research approach / design and method: The study comprised 850 individual team members who were aggregated into 209 teams. Teams were among the SAR teams of the Malaysian Fire and Rescue Department. The study used a quantitative approach, employing the purposive sampling technique. The relationships between team communication, team motivation and SAR team performance were analysed using the structural equation modelling (SEM).Main findings: The results indicate that team communication affects SAR team performance; however, the relationship is not mediated by team motivation.Practical/managerial implications: Team communication is vital to the achievement of teams’ objectives. However, in life-and-death situations, which are usual for SAR teams, team motivation does not have a role in how communication affects the teams’ performance. Team leaders and the managers of SAR teams need to focus on effective communication techniques in order to achieve excellent performance. This includes the use of appropriate verbal and non-verbal communication.Contribution/value-add: This study adds value to the current literature on team performance, specifically SAR team performance.
 
Publisher AOSIS
 
Contributor Fundamental Research Grant Scheme, Ministry of Higher Education Malaysia Fire and Rescue Department of Malaysia Fire and Rescue Department of Malaysia.
Date 2023-11-09
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajhrm.v21i0.2217
 
Source SA Journal of Human Resource Management; Vol 21 (2023); 10 pages 2071-078X 1683-7584
 
Language eng
 
Relation
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https://sajhrm.co.za/index.php/sajhrm/article/view/2217/3430 https://sajhrm.co.za/index.php/sajhrm/article/view/2217/3431 https://sajhrm.co.za/index.php/sajhrm/article/view/2217/3432 https://sajhrm.co.za/index.php/sajhrm/article/view/2217/3433
 
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Rights Copyright (c) 2023 Azlyn Ahmad Zawawi, Norsyazwani Ab Halim, Nur Zafifa Kamarunzaman, Azita Ahmad Zawawi, Fatimah Wati Halim https://creativecommons.org/licenses/by/4.0
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