The mediating effect of job satisfaction and knowledge sharing behaviour on job performance
SA Journal of Human Resource Management
Field | Value | |
Title | The mediating effect of job satisfaction and knowledge sharing behaviour on job performance | |
Creator | Sasmita, Erlina E. Utam, Hamidah Nayati Ruhana, Ika | |
Description | Orientation: Almost all companies in the world experienced shocks when the coronavirus disease 2019 (COVID-19) pandemic occurred. One of the major aviation companies in Indonesia, PT Angkasa Pura, is no exception.Research Purpose: This study aims to analyse the mediating effect of job satisfaction and Knowledge Sharing Behaviour on the relationship between servant leadership and job performance.Motivation for the study: The company experienced many changes during the Covid-19 pandemic which could have an impact on job performance, so it is necessary to conduct studies related to the influences that affect job performance.Research approach/design and method: The research location is at PT Angkasa Pura I with a population of all senior manager of PT Angkasa Pura I. The sampling technique used in this study was saturated sampling and the data is analyzed using a structural equation model (SEM) with a total of 114 senior manager were obtained as samples.Main Findings: The mediating effect of job satisfaction and Knowledge Sharing Behaviour on the relationship between servant leadership and job performance also shows a positive and significant effect.Practical/managerial implications: Organisations need to maintain various factors that lead to increased employee job performance. The challenges experienced during the pandemic must be used as a lesson for evaluating and getting good job performance for all employees.Contribution/value-add: The contribution of this research is a test of knowledge sharing behaviour, servant leadership and job satisfaction on job performance at PT Angkasa Pura I. | |
Publisher | AOSIS | |
Date | 2023-06-12 | |
Identifier | 10.4102/sajhrm.v21i0.2128 | |
Source | SA Journal of Human Resource Management; Vol 21 (2023); 7 pages 2071-078X 1683-7584 | |
Language | eng | |
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