Leadership, management and organisational implications for public service employee well-being and performance

SA Journal of Human Resource Management

Field Value
Title Leadership, management and organisational implications for public service employee well-being and performance
Creator Haricharan, Shanil
Subject — public service; well-being; performance; governance; public leadership; organisational culture
Description Orientation: With the significant changes in the organisational context and the nature of work, greater focus on employee well-being is central to the quality of work life (QWL) and effective organisations.Research purpose: This article examines the complex and dynamic interplay between the multidimensional affective, behavioural, relational and socio-cultural dimensions in mediating employee well-being and organisational performance in a transforming South African provincial government.Motivation for the study: Theoretical models and public reforms have focused on the formal, transactional and technical aspects in understanding organisational performance and employee well-being, with less attention given to the behavioural, socio-cultural and interpersonal dimensions.Research approach/design and method: This qualitative study in two provincial government departments with 43 public servants (rank levels 6–15) applied the integral theory-based, four-quadrant model. The Dynamic Inquiry (DI) interview method and inductive thematic analytical processes were used. The Management Performance Assessment Tool (MPAT) assessment reports of the two departments were analysed.Main findings: The four dominant themes that emerged from this study – social exclusion, leadership behaviours, public service orientation and governance – display complex patterns and relationships related to well-being and performance. Among these are the negative effects of power and bureaucratic cultures; hierarchical, command and control governance systems and dissonant leadership behaviours.Practical/managerial implications: The results have public policy and practice implications for public governance, management and leadership development, organisational design and culture, and performance management.Contribution/value-add: By applying an integrated research approach, multiple determinants of well-being and their intermediation were elucidated. The findings offer epistemological and methodological implications for human resource management (HRM) scholarship.
Publisher AOSIS
Date 2023-03-13
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajhrm.v21i0.2080
Source SA Journal of Human Resource Management; Vol 21 (2023); 13 pages 2071-078X 1683-7584
Language eng
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3197 https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3198 https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3199 https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3200
Coverage South Africa — —
Rights Copyright (c) 2023 Shanil J. Haricharan https://creativecommons.org/licenses/by/4.0