Leadership, management and organisational implications for public service employee well-being and performance
SA Journal of Human Resource Management
| Field | Value | |
| Title | Leadership, management and organisational implications for public service employee well-being and performance | |
| Creator | Haricharan, Shanil | |
| Description | Orientation: With the significant changes in the organisational context and the nature of work, greater focus on employee well-being is central to the quality of work life (QWL) and effective organisations.Research purpose: This article examines the complex and dynamic interplay between the multidimensional affective, behavioural, relational and socio-cultural dimensions in mediating employee well-being and organisational performance in a transforming South African provincial government.Motivation for the study: Theoretical models and public reforms have focused on the formal, transactional and technical aspects in understanding organisational performance and employee well-being, with less attention given to the behavioural, socio-cultural and interpersonal dimensions.Research approach/design and method: This qualitative study in two provincial government departments with 43 public servants (rank levels 6–15) applied the integral theory-based, four-quadrant model. The Dynamic Inquiry (DI) interview method and inductive thematic analytical processes were used. The Management Performance Assessment Tool (MPAT) assessment reports of the two departments were analysed.Main findings: The four dominant themes that emerged from this study – social exclusion, leadership behaviours, public service orientation and governance – display complex patterns and relationships related to well-being and performance. Among these are the negative effects of power and bureaucratic cultures; hierarchical, command and control governance systems and dissonant leadership behaviours.Practical/managerial implications: The results have public policy and practice implications for public governance, management and leadership development, organisational design and culture, and performance management.Contribution/value-add: By applying an integrated research approach, multiple determinants of well-being and their intermediation were elucidated. The findings offer epistemological and methodological implications for human resource management (HRM) scholarship. | |
| Publisher | AOSIS | |
| Date | 2023-03-13 | |
| Identifier | 10.4102/sajhrm.v21i0.2080 | |
| Source | SA Journal of Human Resource Management; Vol 21 (2023); 13 pages 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3197
https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3198
https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3199
https://sajhrm.co.za/index.php/sajhrm/article/view/2080/3200
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