Differences in self- and managerial-ratings on generic performance dimensions

SA Journal of Industrial Psychology

 
 
Field Value
 
Title Differences in self- and managerial-ratings on generic performance dimensions
 
Creator van Lill, Xander van der Merwe, Gerda
 
Subject management; human resource management; performance management individual work performance; generic performance; performance measurement; rating sources; 360-degree performance feedback
Description Orientation: The 360-degree performance assessments are frequently deployed. However, scores by different performance reviewers might erroneously be aggregated, without a clear understanding of the biases that are inherent to different rating sources.Research purpose: The purpose of this study was to determine whether there are conceptual and mean score differences between self- and managerial-ratings on performance dimensions.Motivation for the study: Combining self- and managerial-ratings may lead to incorrect decisions about the development, promotion, and/or remuneration of employees. Understanding the effects of rating sources may aid thoughtful decisions about the applications of self- versus managerial-ratings in low- and high-stakes decisions.Research approach/design and method: A cross-sectional design was implemented by asking 448 managers to evaluate their subordinates’ performance, and 435 employees to evaluate their own performance. The quantitative data were analysed by means of multi-group factor analyses and robust t-tests.Main findings: There was a satisfactory degree of structural equivalence between self- and managerial-ratings. Practically meaningful differences emerged when the means of self- and managerial-ratings were compared.Practical/managerial implications: It might be meaningful to uncouple self- and managerial-ratings, when providing performance feedback. Managerial ratings might be a more conservative estimate, which could be used for high-stakes decisions, such as remuneration or promotion.Contribution/value-add: This study is the first to investigate the effect of rating sources on a generic model of performance in South Africa. It provides valuable evidence regarding when different rating sources should be used in predictive studies, performance feedback, or high-stakes talent decisions.
 
Publisher AOSIS
 
Contributor This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors
Date 2022-11-29
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — A cross-sectional, quantitative research design was utilised in the current study
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajip.v48i0.2045
 
Source SA Journal of Industrial Psychology; Vol 48 (2022); 10 pages 2071-0763 0258-5200
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajip.co.za/index.php/sajip/article/view/2045/3578 https://sajip.co.za/index.php/sajip/article/view/2045/3579 https://sajip.co.za/index.php/sajip/article/view/2045/3580 https://sajip.co.za/index.php/sajip/article/view/2045/3581
 
Coverage Not applicable Not applicable —
Rights Copyright (c) 2022 Xander van Lill, Gerda van der Merwe https://creativecommons.org/licenses/by/4.0
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