Assessing challenges to ineffective communication in government institutions: A case study of Vuwani area, Limpopo, South Africa
Africa's Public Service Delivery and Performance Review
| Field | Value | |
| Title | Assessing challenges to ineffective communication in government institutions: A case study of Vuwani area, Limpopo, South Africa | |
| Creator | Rasila, Bernard N. Musitha, Mavhungu E. | |
| Description | Twenty-five schools were burnt. Others were damaged. This is during the protest at Vuwani area. Five houses were also torched. Businesses were brought to complete shutdown for more than three months.The protests followed lack of effective communication and consultation between Municipal Demarcation Board (MDB), government and communities on matters of municipality boundaries. The MDB took a decision that parts of Vuwani would be incorporated into the Malamulele villages to establish a new municipality, LIM 345. This angered Vuwani communities allegedly because they were not consulted. The MDB denied the allegations.A qualitative study was conducted in the area where there were interactions with government, and community members. Media reports were also used to substantiate the findings. It was revealed through the study results that although there was some communication between government institutions including the MDB and community members, this was not effective, hence violent protests. This paper is intended to provide strategies for future effective communication by state functionaries to avoid violent protests caused by ineffective communication. | |
| Publisher | AOSIS | |
| Date | 2017-12-08 | |
| Identifier | 10.4102/apsdpr.v5i1.177 | |
| Source | Africa’s Public Service Delivery & Performance Review; Vol 5, No 1 (2017); 10 pages 2310-2152 2310-2195 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://apsdpr.org/index.php/apsdpr/article/view/177/253
https://apsdpr.org/index.php/apsdpr/article/view/177/252
https://apsdpr.org/index.php/apsdpr/article/view/177/254
https://apsdpr.org/index.php/apsdpr/article/view/177/251
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