Job crafting, proactive personality and meaningful work: Implications for employee engagement and turnover intention

SA Journal of Industrial Psychology

 
 
Field Value
 
Title Job crafting, proactive personality and meaningful work: Implications for employee engagement and turnover intention
 
Creator Vermooten, Nicola Boonzaier, Billy Kidd, Martin
 
Subject industrial psychology; employee health and well-being Positive psychology; web-based survey; proactive personality scale; job crafting scale; psychological meaningfulness scale; Utrecht work engagement scale; turnover intention scale; covariance structural equation modelling; partial least squares structural
Description Orientation: Jobs in the financial services industry are in constant flux because of the ever-changing nature of the products and services provided to customers. This could result in employee disengagement and turnover intention.Research purpose: The purpose of the study was to examine the role of job crafting, proactive personality and meaningful work in predicting employee engagement and turnover intention among employees in the financial services industry based on the central tenets of the Job Demands-Resources theory.Motivation for the study: Organisations or incumbents may redesign jobs. The self-initiated proactive behaviour that incumbents exhibit to shape the meaning of their work is known as job crafting. The relationships that exist among job crafting, proactive personality, meaningful work, employee engagement and turnover intention were, therefore, investigated.Research design, approach and method: A quantitative cross-sectional survey design was used to gather primary data in service-providing firms across South Africa (n = 391).Main findings: Results demonstrated that job crafting, proactive personality and meaningful work significantly predict variance in employee engagement and turnover intention.Practical and managerial implications: Specific human resource practices and interventions are proffered to foster job crafting, proactivity and meaningful work and, in doing so, address employee disengagement and turnover intention.Contribution or value-add: The study highlights the importance of encouraging employees to craft their jobs as it has specific implications for prominent work-related outcomes, such as employee engagement and turnover intention, among employees in the financial services industry.
 
Publisher AOSIS
 
Contributor
Date 2019-07-30
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative Cross-Sectional Survey Design
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajip.v45i0.1567
 
Source SA Journal of Industrial Psychology; Vol 45 (2019); 13 pages 2071-0763 0258-5200
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajip.co.za/index.php/sajip/article/view/1567/2467 https://sajip.co.za/index.php/sajip/article/view/1567/2466 https://sajip.co.za/index.php/sajip/article/view/1567/2468 https://sajip.co.za/index.php/sajip/article/view/1567/2457
 
Coverage South Africa — gender; ethnicity; highest level of education; organisational tenure; department; age
Rights Copyright (c) 2019 Nicola Vermooten, Billy Boonzaier, Martin Kidd https://creativecommons.org/licenses/by/4.0
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