The engagement and retention of non-profit employees in Belgium and South Africa

SA Journal of Human Resource Management

 
 
Field Value
 
Title The engagement and retention of non-profit employees in Belgium and South Africa
 
Creator Renard, Michelle Snelgar, Robin J.
 
Subject organisational behaviour work engagement; retention; non-profit sector
Description Orientation: A lack of qualitative research exists that investigates work engagement and retention within Belgium and South Africa, particularly within the non-profit sector.Research purpose: The study aimed to gather in-depth qualitative data pertaining to the factors that promote work engagement and retention amongst non-profit employees working within these two countries.Motivation for the study: Because of scarce funding and resources, non-profit organisations are pressured to retain their talented employees, with high levels of turnover being a standard for low-paid, human-service positions. However, when individuals are engaged in their work, they display lower turnover intentions, suggesting the importance of work engagement in relation to retention.Research design, approach and method: Non-probability purposive and convenience sampling was used to organise in-depth interviews with 25 paid non-profit employees working on either a full-time or a part-time basis within Belgium and South Africa. Thematic analysis was used to analyse the qualitative data produced.Main findings: Participants were found to be absorbed in, dedicated to and energised by their work, and revealed numerous aspects promoting their retention including working towards a purpose, finding fulfilment in their tasks and working in a caring environment.Practical/managerial implications: Non-profit organisations should develop positive work environments for their employees to sustain their levels of work engagement, as well as place significance on intrinsic rewards in order to retain employees.Contribution: This study provides insights into the means by which non-profit employees across two nations demonstrate their enthusiasm, pride and involvement in the work that they perform. It moreover sheds light on the factors contributing to such employees intending to leave or stay within the employment of their organisations.
 
Publisher AOSIS
 
Contributor South African Reward Association
Date 2016-11-21
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative, Non-Experimental, Interview
Format text/html application/octet-stream text/xml application/pdf
Identifier 10.4102/sajhrm.v14i1.795
 
Source SA Journal of Human Resource Management; Vol 14, No 1 (2016); 12 pages 2071-078X 1683-7584
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/795/1111 https://sajhrm.co.za/index.php/sajhrm/article/view/795/1110 https://sajhrm.co.za/index.php/sajhrm/article/view/795/1112 https://sajhrm.co.za/index.php/sajhrm/article/view/795/1109
 
Coverage Belgium; South Africa — country; gender; education; position; non-profit category
Rights Copyright (c) 2016 Michelle Renard, Robin J. Snelgar https://creativecommons.org/licenses/by/4.0
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