The Stages Of Users’ Concern When Adopting New Technology

SA Journal of Human Resource Management

 
 
Field Value
 
Title The Stages Of Users’ Concern When Adopting New Technology
 
Creator Harris, Elaine Stanz, Karel Zaaiman, Jannie Groenewald, Thomas
 
Subject human resource management; employment relations; career development; ergonomics Adopting New Technology;
Description The aim of this study is to determine whether users move through stages of concern when adopting technology and whether certain demographical characteristics; age, the department the employees operate in and the length of using the innovative technology affects the stage of technology adoption. The sample which were drawn from the oil industry, consisted of 25 Finance employees from Company A and 32 Customer Service Centre and 22 Logistics employees from Company B. In terms of the gathered statistics on the stages of concern, users reached either stages 1/2 (Information/Personal) or 4/5 (Consequences/Collaboration). No statistical significance was found in terms of age, department and length of using the innovative technology.

OpsommingDie doel van hierdie studie was om te bepaal of gebruikers deur verskillende fases van aanvaarding beweeg wanneer nuwe tegnologie ingebruik geneem word, en of sekere demografiese eienskappe soos byvoorbeeld ouderdom, die spesifieke afdeling waarin die individu werksaam is asook die duur van die gebruik van die tegnologie, die fase van aanvaarding van nuwe tegnologie affekteer. Die steekgroep het bestaan uit werknermers in die oliebedryf, naamlik 25 Finansiele werknemers van organisasie A, en 32 Kliente Dienssentrum werknemers asook 22 werknemers van die Logistieke Afdeling van organisasie B. Resultate het gewys dat die meerderheid van gebruikers, fase 1/2 of fase 4/5 bereik het. Geen statisties beduidende verband tussen, ouderdom, afdeling en duur van gebruik van nuwe tegnologie is gevind nie.
 
Publisher AOSIS
 
Contributor
Date 2004-11-05
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — research
Format application/pdf
Identifier 10.4102/sajhrm.v2i3.51
 
Source SA Journal of Human Resource Management; Vol 2, No 3 (2004) 2071-078X 1683-7584
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/51/51
 
Coverage — — —
Rights Copyright (c) 1970 Elaine Harris, Karel Stanz, Jannie Zaaiman, Thomas Groenewald https://creativecommons.org/licenses/by/4.0
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