Changing domains in human capital measurement

SA Journal of Human Resource Management

 
 
Field Value
 
Title Changing domains in human capital measurement
 
Creator Chrysler-Fox, Pharny D. Roodt, Gert
 
Subject Human resource management; strategic human resource management; measurement framework; scorecard; metrics Decision-making; human resource management; measurement framework; metrics; multiple case studies; qualitative research; scorecard; South Africa; strategy
Description Orientation: The management context is dynamic; this is especially evident in human capital as the primary source of value creation as opposed to physical and natural resources. In response, measurement methodologies have moved from a transactional approach (strategy implementation) to a transformational approach (human capital contribution paradigm), as well as diverging into different purposes. To date, there has been little overlap on recent domains to consider in managing and measuring the contribution of the human resource function and employees, and how to unlock and add value.Research purpose: The aim of the study was to explore and describe changing domains within human capital management to be managed and measured.Motivation for the study: The motivation was to advance the understanding of changing measurement domains to aid practitioners to manage and measure the contribution of the human resource function and employees, in order to unlock and add value and ultimately contribute to the success of an organisation.Research design, approach and method: Unstructured, in-depth interview data of purposively selected cases from a selected panel of human resource practitioners specialising in human capital measurement was thematically analysed in this exploratory-descriptive investigation.Main findings: Findings suggested that seven domains should be managed and measured. These domains highlight new areas of impact and levels of management. In addition, crossdomain relationships in measurement allow for an understanding of the impact and potential value on which to capitalise.Practical/managerial implications: New domains to manage and measure focus the attention of practitioners beyond the transactional performance management paradigm to a transformational approach to influence the business strategy. Higher education institutions need to develop students’ cognitive skills to facilitate systems thinking.Contribution: This study suggests a new approach to managing and measuring the human capital function and the workforce.
 
Publisher AOSIS
 
Contributor
Date 2014-09-01
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative
Format text/html application/octet-stream text/xml application/pdf
Identifier 10.4102/sajhrm.v12i1.585
 
Source SA Journal of Human Resource Management; Vol 12, No 1 (2014); 12 pages 2071-078X 1683-7584
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajhrm.co.za/index.php/sajhrm/article/view/585/780 https://sajhrm.co.za/index.php/sajhrm/article/view/585/781 https://sajhrm.co.za/index.php/sajhrm/article/view/585/782 https://sajhrm.co.za/index.php/sajhrm/article/view/585/761
 
Coverage South Africa — Six white males, aged between 41 and 57 years (the average age was 50)
Rights Copyright (c) 2014 Pharny D. Chrysler-Fox, Gert Roodt https://creativecommons.org/licenses/by/4.0
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