An Empirical Evaluation Of Competency Requirements For First-Line Managers To Deal With Resistance To Change
SA Journal of Human Resource Management
| Field | Value | |
| Title | An Empirical Evaluation Of Competency Requirements For First-Line Managers To Deal With Resistance To Change | |
| Creator | Lombard, C. N. Zaaiman, J. J. | |
| Description | Continuous changes in markets needs require effective and corresponding change management at all levels in organisations. First-line managers are directly responsible for meeting the demands of clients and resistance to change at this level could result in sub-standard outputs. The effectiveness of change interventions will be largely determined by the competence of first-line managers to facilitate the desired change taking into account resistance to change. The purpose of this article is to evaluate the competencies required by first-line managers to deal with resistance to change as identified by Lombard & Crafford (2003). The findings of this article are based on an empirical study. OpsommingDeurlopende verandering in die behoeftes van markte vereis effektiewe en ooreenstemmende bestuur van verandering op alle vlakke in organisasies. Eerstelyn bestuurders is primêr verantwoordelik om markverwagtinge te ewenaar en selfs te oorskry. Weerstand teen verandering op hierdie vlak kan tot sub-standaard uitsette aanleiding gee. Die sukses en effektiwiteit van veranderingsintervensies in organisasies sal grootliks afhang van die bevoegdheid van eerstelyn bestuurders om die verlangde verandering teweeg te bring met in agneming van weerstand teen verandering. Die oogmerk van hierdie artikel is om die bevoegdhede wat eerstelyn bestuurders sal benodig om weerstand te kan hanteer, soos geïdentifiseer deur Lombard en Crafford (2003), te evalueer. Die bevindinge van hierdie artikel is gebaseer op empiriese navorsing. | |
| Publisher | AOSIS | |
| Date | 2004-11-05 | |
| Identifier | 10.4102/sajhrm.v2i3.44 | |
| Source | SA Journal of Human Resource Management; Vol 2, No 3 (2004) 2071-078X 1683-7584 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajhrm.co.za/index.php/sajhrm/article/view/44/44
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