An improved model for provision of rural community-based health rehabilitation services in Vhembe District, Limpopo Province of South Africa
African Journal of Primary Health Care & Family Medicine
| Field | Value | |
| Title | An improved model for provision of rural community-based health rehabilitation services in Vhembe District, Limpopo Province of South Africa | |
| Creator | Luruli, Rudzani E. Netshandama, Vhonani O. Francis, Joseph | |
| Description | Background: In 1991, Riakona Community Rehabilitation Programme initiated community-based rehabilitation (CBR) in the Vhembe District of Limpopo Province. Subsequently, the South African government adopted the programme.Aim: The aim of the study was to suggest an improvement in the model of providing CBR services.Setting: The study was conducted in six rehabilitation centres located in hospitals in the Vhembe District in Limpopo Province of South Africa.Method: A mixed-mode research design with qualitative and quantitative elements was used to conduct the study. Content analysis, the chi-square test for Goodness of Fit and the Kruskal–Wallis and Mann–Whitney non-parametric tests were conducted.Results: The key determinants of client satisfaction with the services that the community rehabilitation workers rendered included provision of assistive devices and the adoption of a holistic approach to their work. Overall, satisfaction per domain for each one of the five domains of satisfaction scored less than 90%. More than 80% of clients were satisfied with empathy (83%) and assurance (80%) domains. Tangibles, reliability and responsiveness domains had scores of 78%, 72% and 67%, respectively. These results, together with the reasoning map of conceptual framework description, were used as the building blocks of the CBR model.Conclusion: The improved CBR model is useful for putting the programme into practice. This is particularly so for the CBR managers in the districts of the Limpopo Province.Keywords: client satisfaction, disability, community-based rehabilitation, community rehabilitation worker | |
| Publisher | AOSIS | |
| Date | 2016-03-30 | |
| Identifier | 10.4102/phcfm.v8i2.980 | |
| Source | African Journal of Primary Health Care & Family Medicine; Vol 8, No 2 (2016); 10 pages 2071-2936 2071-2928 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://phcfm.org/index.php/phcfm/article/view/980/1529
https://phcfm.org/index.php/phcfm/article/view/980/1541
https://phcfm.org/index.php/phcfm/article/view/980/1518
https://phcfm.org/index.php/phcfm/article/view/980/1487
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