The impact of environmental, social and governance performance on brand value: The role of the digitalisation level

South African Journal of Business Management

 
 
Field Value
 
Title The impact of environmental, social and governance performance on brand value: The role of the digitalisation level
 
Creator Wang, Ying Cao, Jiang Cai, Xiao
 
Subject Businesss Management; Marketing ESG performance; brand value; reputation signals; digitalisation level; U-shaped relationship.
Description Purpose: Studying the role of environmental, social and governance (ESG) performance in enhancing brand value is strategically important for promoting sustainable development.Design/methodology/approach: Using panel data for 126 different brands over 10 years, we empirically analyse the impact of ESG performance on brand value, considering the moderating role of the digitalisation level.Findings/results: Firstly, the impact of ESG performance on brand value exhibits a U-shaped relationship. Secondly, the digitalisation level negatively moderates the U-shaped relationship. Thirdly, the effect of ESG performance on brand value is mainly on the sub-items of environment and social responsibility, while the effect of governance is not significant.Practical implications: Firstly, firms should recognise the complex relationship between ESG performance and brand value, and strive to find a balance between economic benefits and sustainable development. Secondly, firms can utilise digital technology and platforms to communicate and interact with consumers, integrating ESG principles into their daily brand activities. Thirdly, investments in environmental and social responsibility are more meaningful for improving brand value.Originality/value: Firstly, our study adds value to corporate social responsibility (CSR) and ESG literature by investigating the non-linear impact of ESG performance on brand value. Secondly, we replenish the mechanistic study about how ESG performance affects brand value. Thirdly, we open the black box of the effect of single indicators (E/S/G) on brand value, including the specific direction and strength.
 
Publisher AOSIS
 
Contributor
Date 2024-05-16
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajbm.v55i1.4448
 
Source South African Journal of Business Management; Vol 55, No 1 (2024); 13 pages 2078-5976 2078-5585
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajbm.org/index.php/sajbm/article/view/4448/2938 https://sajbm.org/index.php/sajbm/article/view/4448/2940 https://sajbm.org/index.php/sajbm/article/view/4448/2941 https://sajbm.org/index.php/sajbm/article/view/4448/2942
 
Coverage — — —
Rights Copyright (c) 2024 Ying Wang, Jiang Cao, Xiao Cai https://creativecommons.org/licenses/by/4.0
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