Corporate Sustainability and Service Innovation; Moderating role of absorptive capacity
South African Journal of Business Management
| Field | Value | |
| Title | Corporate Sustainability and Service Innovation; Moderating role of absorptive capacity | |
| Creator | Adu-Yeboah, Stephen S. Jiang, Yuanchun Frempong, Michelle F. Hossin, Md Altab Amoako, Richard | |
| Description | Purpose: The study’s goal is to examine the effect of corporate sustainability dimensions on service innovation. It further investigates the moderating role of the absorptive capability of the firm.Design/methodology/approach: Using purposive sampling, data are collected from individuals in service firms across diverse industrial sectors in Ghana. A total of 628 questionnaires were dispersed to diverse service enterprises within the period from March 2021 to June 2021. After the data collection, the response rate achieved was 82% translating into over 500 answered questionnaires. A total of 514 answered questionnaires are used for empirical analysis.Findings/results: The outcome of the study indicates environmental sustainability practices, economic sustainability practices and social sustainability practices had an impact on the service innovation process and outcome. In addition, absorptive capabilities of service enterprises are found to positively moderate the link amid the scopes of corporate sustainability practices and service innovation.Practical implications: Managers and firms need to implement their internal innovation capabilities in order to derive significant and positive effects on corporate sustainability practices. The integration of corporate sustainability and service innovation in small and medium enterprises (SMEs) is imperative.Originality/value: The outcome of the research contributes to the increasing body of literature on the liaison between corporate sustainability and service innovation by offering insights into environmental, social and economic sustainability practices. This shapes the sustainability direction and procedures towards the transmittal of value-added services. | |
| Publisher | AOSIS | |
| Date | 2023-06-27 | |
| Identifier | 10.4102/sajbm.v54i1.2885 | |
| Source | South African Journal of Business Management; Vol 54, No 1 (2023); 12 pages 2078-5976 2078-5585 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajbm.org/index.php/sajbm/article/view/2885/2513
https://sajbm.org/index.php/sajbm/article/view/2885/2514
https://sajbm.org/index.php/sajbm/article/view/2885/2515
https://sajbm.org/index.php/sajbm/article/view/2885/2516
|
|
ADVERTISEMENT
