Clinicians’ perspective of picture archiving and communication systems at Charlotte Maxeke Johannesburg Academic Hospital

SA Journal of Radiology

Field Value
Title Clinicians’ perspective of picture archiving and communication systems at Charlotte Maxeke Johannesburg Academic Hospital
Creator Tshalibe, Polite Adrigwe, Jacinta Lucas, Susan
Subject Radiation sciences, Diagnostic radiology, Medical Imaging picture archiving and communication systems (PACS); physicians; cross sectional studies; surveys and questionnaires; South Africa; referral and consultation; clinician satisfaction
Description Background: Picture archiving and communication systems (PACS) are now an established means of capturing, storing, distribution and viewing of all radiology images. The study was conducted in a quaternary hospital, Charlotte Maxeke Johannesburg Academic Hospital (CMJAH), part of the University of the Witwatersrand teaching circuit, in South Africa.Objectives: To measure the clinicians’ perceived benefits and challenges of PACS. To document perceived views on how the current PACS can be improved.Method: This was a cross-sectional observational study over a period of 5 months from September 2021 to January 2022 carried out at CMJAH. Questionnaires were distributed to referring clinicians with PACS experience. Descriptive statistics was conducted. Categorical variables were presented as frequency and percentages. The continuous variables were presented as means ± standard deviation.Results: A survey with a response rate of 54% found the benefits most reported by clinicians were improved patient care, less time needed to review an exam, improved image comparison and consultation efficiency. With respect to perceived challenges, the unavailability of images at the bedside, problems with access and the lack of advanced image manipulating software were noted. The most frequent recommendations on improvements focused on the aforementioned challenges.Conclusion: Hospital-wide PACS was viewed beneficial by most clinicians. Nonetheless, there are a few aspects that deserve attention to improve the functionality and access of the system.Contribution: The findings will assist in future hospital or provincial-wide PACS deployment projects.
Publisher AOSIS
Contributor Charlotte Maxeke Johannesburg Academic Hospital PACS administrators.
Date 2023-05-10
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — cross-sectional observational descriptive study
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajr.v27i1.2578
Source South African Journal of Radiology; Vol 27, No 1 (2023); 9 pages 2078-6778 1027-202X
Language eng
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Coverage Africa, South Africa;Gauteng, Johannesburg September 2021 –January 2022 Medical doctors
Rights Copyright (c) 2023 Polite Tshalibe, Jacinta Adrigwe, Susan Lucas