Barriers to effective supply chain management: The case of a metropolitan municipality in the Eastern Cape

Journal of Local Government Research and Innovation

 
 
Field Value
 
Title Barriers to effective supply chain management: The case of a metropolitan municipality in the Eastern Cape
 
Creator Zindi, Beauty Sibanda, Modeni M.
 
Subject Faculty of Management and Commerce; Department of Public Administration; Bisho Campus supply chain management; municipal finance; procurement; metropolitan municipality; Eastern Cape Province.
Description Background: Supply chain management (SCM) is presented as a panacea and an invaluable tool for addressing service delivery glitches in institutions. Noncompliance with SCM legislation by municipalities remains high, with fruitless, irregular, unauthorised and wasteful expenditure, resulting in weak financial governance in many municipalities in South Africa.Aim: The aim of this study is to explore the barriers to effective SCM in a metropolitan municipality in the Eastern Cape and to identify the best practices to improve SCM.Methods: A qualitative research approach was used to explore the barriers to effective SCM in a metropolitan municipality in the Eastern Cape Province. The sample size consists of 14 sampled participants. Data were collected from in-depth interviews. Thematic analysis was used in cleaning, organising and interpreting the findings. Credibility, transferability, dependability and confirmability measures were used to promote trustworthiness.Results: This study’s findings established that there were systemic and operational challenges which stifled the smooth operation of the SCM system. The SCM was characterised by weak ethical systems, lack of well-experienced personnel and poor implementation and monitoring of SCM systems and policies.Conclusion: There is need for necessary institutional and systemic transformations and adaptations to SCM practices and processes. This calls for leadership commitment, coupled with concerted efforts to transform and overhaul lethargic institutional systems and practices, so as to decisively stamp out SCM unethical conduct by public officials and address public financial management hurdles, as well as the root causes of poor audit outcomes.Contribution: This article contributes to a better understanding of new public management and principal–agent public sector accountability. Accountability, with its close affinities to risk compensation theory, resource dependence theory, trust and dimensional publicness theory, is anchored on a results-oriented government culture emphasising better performance, better accountability and better transparency.
 
Publisher AOSIS
 
Contributor
Date 2022-12-12
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative research
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jolgri.v3i0.54
 
Source Journal of Local Government Research and Innovation; Vol 3 (2022); 11 pages 2788-919X 2709-7412
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jolgri.org/index.php/jolgri/article/view/54/206 https://jolgri.org/index.php/jolgri/article/view/54/207 https://jolgri.org/index.php/jolgri/article/view/54/208 https://jolgri.org/index.php/jolgri/article/view/54/209
 
Coverage South Africa; Eastern Cape 2018-2021 14 samples; 6 males; 9 females
Rights Copyright (c) 2022 Beauty Zindi, Modeni M. Sibanda https://creativecommons.org/licenses/by/4.0
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