Who visits cathedrals? The science of cathedral studies and psychographic segmentation

HTS Teologiese Studies/Theological Studies

 
 
Field Value
 
Title Who visits cathedrals? The science of cathedral studies and psychographic segmentation
 
Creator Francis, Leslie J. Mansfield, Simon
 
Subject — psychological type; psychographic segmentation; cathedral studies; visitor experience; tourism studies; heritage studies
Description This study applied psychographic segmentation theory to explore the psychological type profile of 1082 visitors to four cathedrals (three in England and one in Wales) and to set this profile alongside the published national normative data. Data provided by the Francis Psychological Type Scales demonstrated that among cathedral visitors there were more introverts (60%), sensing types (72%) and judging types (80%), with a balance between thinking types (49%) and feeling types (51%). Comparisons with the population norms demonstrated that extraverts and perceiving types were significantly underrepresented among visitors to these four cathedrals. The implications of these findings are discussed for enhancing the visitor experience of those currently visiting and for attracting those psychological types currently less likely to visit.Contribution: Situated within the science of cathedral studies, this article demonstrates (by means of applying psychographic segmentation theory and gathering data from four cathedrals) that extraverts and perceiving types were significantly under-represented among cathedral visitors. These data are important for understanding limitations on the reach of cathedrals within the wider community.
 
Publisher AOSIS
 
Contributor
Date 2022-07-20
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/hts.v78i4.7571
 
Source HTS Teologiese Studies / Theological Studies; Vol 78, No 4 (2022); 11 pages 2072-8050 0259-9422
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://hts.org.za/index.php/hts/article/view/7571/22713 https://hts.org.za/index.php/hts/article/view/7571/22714 https://hts.org.za/index.php/hts/article/view/7571/22715 https://hts.org.za/index.php/hts/article/view/7571/22716
 
Coverage — — —
Rights Copyright (c) 2022 Leslie J. Francis, Simon Mansfield https://creativecommons.org/licenses/by/4.0
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