Make personal information security great again: A case of users’ perspectives on personal identifiable information in South Africa

South African Journal of Information Management

 
 
Field Value
 
Title Make personal information security great again: A case of users’ perspectives on personal identifiable information in South Africa
 
Creator Rajkumar, Kavish Njenga, Kennedy
 
Subject — personal identifiable information; personal information security; South Africa; users; IS threats
Description Background: There is concern that information technology (IT) users are not taking cognisance of personal information security (PIS), with many keen to disclose personal identifiable information (PII) across connected and integrated IT systems that use the Internet. Compromised PII has led to many users being vulnerable to information security risks emanating from malicious software and hackers.Objective: This article elicits perspectives from IT users in the metropole area of Johannesburg, South Africa, in an effort to raise awareness of the dangers of oversharing PII across the Internet.Methods: The study uses a quantitative approach to elicit data on user perspectives. The quantitative data were collected through online surveys distributed amongst IT employees working across various companies in Johannesburg.Results: The results revealed that of the four constructs drawn from the literature review, namely training, interest, awareness and action that possibly predict user predisposition to maintain information security at a personal level, of concern is that only the construct interest would not likely predict PIS.Conclusion: Dangers such as identity theft and phishing attacks are exacerbated by the willingness of users to overshare PII across social networks. A concerted user awareness campaign to promote user PIS needs to be revisited whilst incorporating innovative ways to raise interest amongst users regarding these dangers. South African companies are encouraged to invest resources in bespoke ways to increase user interest, which would be seen as an ideal starting point to making PIS great again.
 
Publisher AOSIS
 
Contributor
Date 2022-10-17
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajim.v24i1.1526
 
Source SA Journal of Information Management; Vol 24, No 1 (2022); 9 pages 1560-683X 2078-1865
 
Language eng
 
Relation
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https://sajim.co.za/index.php/sajim/article/view/1526/2247 https://sajim.co.za/index.php/sajim/article/view/1526/2248 https://sajim.co.za/index.php/sajim/article/view/1526/2249 https://sajim.co.za/index.php/sajim/article/view/1526/2250
 
Coverage — — —
Rights Copyright (c) 2022 Kavish Rajkumar, Kennedy Njenga https://creativecommons.org/licenses/by/4.0
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