Audiologists’ presbycusis and associated tinnitus counselling practices within the KwaZulu-Natal province

South African Journal of Communication Disorders

Field Value
Title Audiologists’ presbycusis and associated tinnitus counselling practices within the KwaZulu-Natal province
Creator Bhojraj, Kerusha Peter, Vuyelwa Z.
Subject Audiology; Counselling presbycusis; tinnitus; counselling; patient-centred care; counselling practices; multi-cultural
Description Background: Counselling plays an integral part in the management of presbycusis and tinnitus. Counselling can be conducted by implementing patient-centred care (PCC), showing improved patient outcomes; however, it has been poorly implemented in healthcare in South Africa (SA), particularly in the field of audiology for this condition.Objectives: This study aimed to report on audiologists’ presbycusis and tinnitus counselling practices as guided by the PCC framework within KwaZulu-Natal (KZN).Method: Quantitative semi-structured online surveys were conducted using purposive sampling of 41 audiologists practising in both the public and private sectors within KZN.Results: This study revealed that 7.3% (n = 3) of participants provided only compensation for hearing loss without counselling, and only 2.4% (n = 1) of participants offered group counselling. Apart from this, 7.9% (n = 3) reported that tools and resources in counselling were not useful, whilst 12.5% (n = 5) reported that counselling was not multiculturally sensitive. Furthermore, a p = 0.044 suggests the public sector reported a dire need for improved training in counselling as compared with the private sector.Conclusion: Audiologists have been providing services within PCC to the best of their capabilities and their environments; however, there is still room to better implement PCC for improved patient outcomes. PCC has not been fully implemented into counselling practices in terms of patient preferences, emotional support, involvement of significant others, integrated care and education.
Publisher AOSIS
Contributor Vuyelwa Zandile Peter, Discipline of Audiology, University of KwaZulu-Natal, South Africa
Date 2022-09-08
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — quantitative; non-experimental descriptive; semi-structured online surveys
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajcd.v69i1.869
Source South African Journal of Communication Disorders; Vol 69, No 1 (2022); 11 pages 2225-4765 0379-8046
Language eng
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Coverage KwaZulu-Natal Province 2020-2021 21-60; male and female; African; Indian and White
Rights Copyright (c) 2022 Kerusha Bhojraj, Vuyelwa Z. Peter