Relationship between personality of owner-managers and performance of internet cafes in Free State, South Africa

Southern African Journal of Entrepreneurship and Small Business Management

 
 
Field Value
 
Title Relationship between personality of owner-managers and performance of internet cafes in Free State, South Africa
 
Creator Tsoai, Nthabeleng Chipunza, Crispen
 
Subject — personality; business performance; telecommunication industry; internet cafes; owner–managers
Description Background: Although small businesses, including internet cafes, contribute to the country’s economy, the majority of internet cafes fail to survive for more than 2 years after their first year of operation.Aim: The main aim of this article was to promote the growth and survival of small businesses in the telecommunication industry through profiling owner–managers and the business performance of internet cafés in the Free State province, South Africa.Setting: The study focuses on the relationship between the personality of owner–managers and the performance of internet cafés.Methods: This study draws on a quantitative approach in line with the positivist paradigm, with a participation of 88 owner–managers who completed the questionnaires.Results: The findings of the study showed that conscientiousness, agreeableness and openness to experience traits are positively related to the performance of internet cafes.Conclusion: Despite most studies investigating the relationship between the performance of internet cafes and the personality traits of owner–managers, this study concludes that there is a relationship between the two variables. This informs institutions that provide funding for small and medium-sized enterprises (SMEs) to encourage people with conscientiousness, agreeableness and openness to experience personality traits to pursue businesses in the technology industry.
 
Publisher AOSIS Publishing
 
Contributor Central University of Technology research grant
Date 2022-08-04
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Questionnaire
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajesbm.v14i1.485
 
Source The Southern African Journal of Entrepreneurship and Small Business Management; Vol 14, No 1 (2022); 12 pages 2071-3185 2522-7343
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajesbm.co.za/index.php/sajesbm/article/view/485/668 https://sajesbm.co.za/index.php/sajesbm/article/view/485/669 https://sajesbm.co.za/index.php/sajesbm/article/view/485/670 https://sajesbm.co.za/index.php/sajesbm/article/view/485/671
 
Coverage South Africa Africa Age, Gender
Rights Copyright (c) 2022 Nthabeleng Tsoai, Crispen Chipunza https://creativecommons.org/licenses/by/4.0
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