Factors and variables to promote a knowledge-sharing culture change in higher education institutions of developing countries

South African Journal of Information Management

 
 
Field Value
 
Title Factors and variables to promote a knowledge-sharing culture change in higher education institutions of developing countries
 
Creator Mazorodze, Alfred H. Mkhize, Peter
 
Subject knowledge sharing; higher education; motivation; organisational culture knowledge-sharing; higher education institution; organisational culture; recognition; rewards; promotion; motivation
Description Background: Knowledge-sharing culture permits knowledge reuse, exchange of knowledge, experiences and insights in an institution to achieve strategic goals. Knowledge-sharing requires motivation through rewards and recognition to improve employee engagement. The article provides an analysis of factors to promote a knowledge-sharing culture change.Objectives: The two objectives were designed to examine the factors that promote knowledge-sharing culture change and to recommend strategies that encourage knowledge- sharing.Method: An online questionnaire was used to gather quantitative data from a higher education institution in Zimbabwe: a developing country on the African continent.Results: The results established that rewards, recognition, promotion and bonuses are significant factors in promoting a knowledge-sharing culture change. It emerged that 53.3% of the participants approved that knowledge- sharing is dependent on the disposition of the individual whilst the other 46.7% of the participants were either indecisive or disagreed with the proposition. Rewards are important to the extent that 91.7% of the participants approved the proposition. It was also confirmed by 95% of the participants that recognition adds value to an institution. Moreover, 80% of the participants submitted that recognition contributes to employee retention and engagement. Fascinatingly, 88.3% of the participants settled on the proposition that recognition allows access to top talent and 68.3% concurred that promotion encourages loyalty.Conclusion: Rewards, recognition, promotion and bonuses are important factors that encourage a knowledge-sharing culture. Rewards strengthen employee value proposition whilst recognition allows access to top talent. Promotion inspires employees whilst bonuses are perceived as signalling employee appreciation, which stimulates a knowledge-sharing culture.
 
Publisher AOSIS
 
Contributor
Date 2022-03-30
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajim.v24i1.1491
 
Source SA Journal of Information Management; Vol 24, No 1 (2022); 7 pages 1560-683X 2078-1865
 
Language eng
 
Relation
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https://sajim.co.za/index.php/sajim/article/view/1491/2160 https://sajim.co.za/index.php/sajim/article/view/1491/2161 https://sajim.co.za/index.php/sajim/article/view/1491/2162 https://sajim.co.za/index.php/sajim/article/view/1491/2163
 
Coverage — — —
Rights Copyright (c) 2022 Alfred H. Mazorodze, Peter Mkhize https://creativecommons.org/licenses/by/4.0
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