Strategies used to address challenges encountered during website development in South Africa
South African Journal of Information Management
| Field | Value | |
| Title | Strategies used to address challenges encountered during website development in South Africa | |
| Creator | Chivinge, Josephine R. Dube, Shopee Ndayizigamiye, Patrick | |
| Description | Background: Whether a website design is a simple static page of plain text, a complex e-commerce matrix or a progressive web application, the journey is riddled with challenges. In terms of online users, every second counts when interacting with a website. It is estimated that 2 seconds is the acceptable webpage loading latency that users are willing to tolerate before abandoning a webpage. Users expect web applications to be more usable, reliable, secure, personalised and context-aware.Objectives: This study sought to identify the challenges faced and the strategies used during website development, and to then map a conceptual framework to address these challenges.Method: The 7Cs framework was the theoretical framework underpinning the study. Based on qualitative research, 12 website developers were sampled in Gauteng Province, South Africa, using non-probability sampling methods.Results: The 7Cs Website Development Scheme (7CWDS) charted from the research findings shows that the following strategies are essential in overcoming website development challenges: (1) good communication between developer and client, (2) agile planning and acceptance of project scope, (3) creation of website drafts and acceptance, (4) flexible website designs, (5) agile website development using a step-by-step approach, (6) website connections to Google Analytics, (7) connecting website to social media and (8) website cybersecurity scanning and testing.Conclusion: The study developed the 7CWDS as a toolkit that underlines critical strategies to address common challenges in website development, and presents them in a logical hierarchy and order of execution. | |
| Publisher | AOSIS | |
| Date | 2021-10-29 | |
| Identifier | 10.4102/sajim.v23i1.1373 | |
| Source | SA Journal of Information Management; Vol 23, No 1 (2021); 9 pages 1560-683X 2078-1865 | |
| Language | eng | |
| Relation |
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https://sajim.co.za/index.php/sajim/article/view/1373/2059
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https://sajim.co.za/index.php/sajim/article/view/1373/2061
https://sajim.co.za/index.php/sajim/article/view/1373/2062
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