Does positive feedback support the stronger and weaken the weaker? The effects of supervisors’ positive feedback on newcomers’ task performance in the first 90 days

South African Journal of Business Management

 
 
Field Value
 
Title Does positive feedback support the stronger and weaken the weaker? The effects of supervisors’ positive feedback on newcomers’ task performance in the first 90 days
 
Creator Wondim, Atnafu A. Wu, Wenbing Wu, Wen Zhang, Mingyu Liu, Pan
 
Subject — positive feedback; energy at work; conservation of resources; tool; performance; workplace
Description Purpose: This study aims to provide empirical evidence of how supervisors’ positive feedback plays a crucial role in newcomers’ task performance in the first 90 days of their employment.Design/methodology/approach: Data for this study were collected from newcomers and their immediate supervisors in a large high-tech manufacturing company in northern China. The study used a structured questionnaire to gather data from 229 newcomer-supervisor dyads, which were analysed through the application of structural equation modelling.Findings/results: The findings revealed that supervisors’ positive feedback positively affects newcomers’ task performance. The supervisors’ positive feedback enhances the task performance of newcomers’ by promoting energy and information seeking at work. In addition, the study also revealed that intrinsic motivation as a moderator strengthens the relationship between supervisors’ positive feedback and newcomers’ energy at work.Practical implications: Organiszations should place emphasis on supervisors’ positive feedback and newcomers’ level of intrinsic motivation in order to attain better performance in the workplace.Originality/value: This study highlights the need for organisations to pay attention to the dual roles of supervisors’ positive feedback and the intrinsic motivation of newcomers’ in improving task performance. Supervisors’ positive feedback boosts newcomers’ energy at work and aids their task performance when intrinsic motivation is high rather than low.
 
Publisher AOSIS
 
Contributor
Date 2021-10-20
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajbm.v52i1.2165
 
Source South African Journal of Business Management; Vol 52, No 1 (2021); 10 pages 2078-5976 2078-5585
 
Language eng
 
Relation
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https://sajbm.org/index.php/sajbm/article/view/2165/1978 https://sajbm.org/index.php/sajbm/article/view/2165/1979 https://sajbm.org/index.php/sajbm/article/view/2165/1980 https://sajbm.org/index.php/sajbm/article/view/2165/1981
 
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Rights Copyright (c) 2021 Atnafu A. Wondim, Wenbing Wu, Wen Wu, Mingyu Zhang, Pan Liu https://creativecommons.org/licenses/by/4.0
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