The perceived impact of agency control on the performance of Zimbabwean small-to-medium enterprises
Southern African Journal of Entrepreneurship and Small Business Management
Field | Value | |
Title | The perceived impact of agency control on the performance of Zimbabwean small-to-medium enterprises | |
Creator | Mashavira, Nhamo | |
Description | Background: Agency control has been studied in the context of large public listed businesses and is linked to business performance. However, very limited studies have validated such a role in small-to-medium enterprises (SMEs), especially in a developing economy.Aim: The current study aimed at ezstablishing the perceived impact of agency control on performance, as measured by return on investment (ROI) and innovation in SMEs in Harare Province, Zimbabwe.Setting: Primary research was conducted amongst owners or managers of SMEs in Harare Province, Zimbabwe.Methods: The final sample consisted of 106 owners or managers of SMEs. The study was purely quantitative and adopted the survey design. Structured questionnaires were used for data collection.Results: The study established that the most used control mechanisms were frequent monitoring and face-to-face deliberations with subordinates. Weak and statistically insignificant relationships were found to exist between agency control and business performance measured by both ROI and innovation.Conclusion: It is best to solicit expert advice to coach owners or managers on how best agency control mechanisms could be formally instituted and managed to leverage on them. | |
Publisher | AOSIS Publishing | |
Date | 2021-06-28 | |
Identifier | 10.4102/sajesbm.v13i1.356 | |
Source | The Southern African Journal of Entrepreneurship and Small Business Management; Vol 13, No 1 (2021); 12 pages 2071-3185 2522-7343 | |
Language | eng | |
Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajesbm.co.za/index.php/sajesbm/article/view/356/534
https://sajesbm.co.za/index.php/sajesbm/article/view/356/535
https://sajesbm.co.za/index.php/sajesbm/article/view/356/536
https://sajesbm.co.za/index.php/sajesbm/article/view/356/537
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