The perceived impact of agency control on the performance of Zimbabwean small-to-medium enterprises

Southern African Journal of Entrepreneurship and Small Business Management


 
 
Field Value
 
Title The perceived impact of agency control on the performance of Zimbabwean small-to-medium enterprises
 
Creator Mashavira, Nhamo
 
Subject management agency control; performance; SMEs; manager; Zimbabwe.
Description Background: Agency control has been studied in the context of large public listed businesses and is linked to business performance. However, very limited studies have validated such a role in small-to-medium enterprises (SMEs), especially in a developing economy.Aim: The current study aimed at ezstablishing the perceived impact of agency control on performance, as measured by return on investment (ROI) and innovation in SMEs in Harare Province, Zimbabwe.Setting: Primary research was conducted amongst owners or managers of SMEs in Harare Province, Zimbabwe.Methods: The final sample consisted of 106 owners or managers of SMEs. The study was purely quantitative and adopted the survey design. Structured questionnaires were used for data collection.Results: The study established that the most used control mechanisms were frequent monitoring and face-to-face deliberations with subordinates. Weak and statistically insignificant relationships were found to exist between agency control and business performance measured by both ROI and innovation.Conclusion: It is best to solicit expert advice to coach owners or managers on how best agency control mechanisms could be formally instituted and managed to leverage on them.
 
Publisher AOSIS Publishing
 
Contributor Research Board, Great Zimbabwe University, and the University Research and Innovation Committee, Central University of Technology, Free State, South Africa.
Date 2021-06-28
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quasi-experimental
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/sajesbm.v13i1.356
 
Source The Southern African Journal of Entrepreneurship and Small Business Management; Vol 13, No 1 (2021); 12 pages 2071-3185 2522-7343
 
Language eng
 
Relation https://sajesbm.co.za/index.php/sajesbm/article/view/356/534 https://sajesbm.co.za/index.php/sajesbm/article/view/356/535 https://sajesbm.co.za/index.php/sajesbm/article/view/356/536 https://sajesbm.co.za/index.php/sajesbm/article/view/356/537
 
Coverage SMEs post modern SME owners/managers
Rights Copyright (c) 2021 Nhamo Mashavira https://creativecommons.org/licenses/by/4.0