Record Details

Governance in banks using not-for-profit organisations to deliver their corporate social responsibility

Acta Commercii

Field Value
Title Governance in banks using not-for-profit organisations to deliver their corporate social responsibility
Creator Penn, Vincent C. Thomas, Peta Goldman, Geoff A.
Subject business management; CSR; banks community development; corporate social responsibility; CSR governance framework; financial institutions; South Africa
Description Orientation: Little exists in academic literature on the governance framework underlying the relationship between not-for-profit organisations (NPOs) delivering corporate social responsibility (CSR) on behalf of donors.Research purpose: The purpose of this study was to examine community value created by four leading South African retail banks through their CSR initiatives implemented by NPOs.Motivation for the study: This study was motivated by the need to assess banks’ public disclosure of their CSR efforts in terms of community upliftment.Research design, approach and method: A qualitative, exploratory approach was adopted, using content analysis of CSR projects and bank NPOs, which have been given as public disclosure on the banks’ websites. Purposeful, one-on-one, interviews were then undertaken with NPOs and the CSR community recipients and content analysis was again used to identify key themes.Main findings: The findings of this study indicate that banks do not adopt standardised reporting to the Johannesburg Stock Exchange (JSE) and therefore the measure of success for community upliftment is impossible to gauge.Practical/managerial implications: This study proposes a need for the development of a standardised CSR measurement framework for use by the JSE.Contribution/value-add: The study highlighted the critical role of CSR governance in creating community upliftment.
Publisher AOSIS
Date 2021-05-13
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — qualitative; exploratory;
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/ac.v21i1.913
Source Acta Commercii; Vol 21, No 1 (2021); 7 pages 1684-1999 2413-1903
Language eng
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
Coverage South Africa; contemporary management; retail banks;
Rights Copyright (c) 2021 Vincent C. Penn, Peta Thomas, Geoff A. Goldman