Record Details

Describing healthcare providers’ perceptions of relational practice with families in the emergency department: A qualitative study

Curationis


 
 
Field Value
 
Title Describing healthcare providers’ perceptions of relational practice with families in the emergency department: A qualitative study
 
Creator Emmamally, Waheedha Erlingsson, Christen Brysiewicz, Petra
 
Subject Nursing emergency departments; families; healthcare professionals; families; perceptions; relational practice
Description Background: Emergency departments are regarded as stressful working environments, associated with staff shortages, increased patient numbers and long waiting times. Increased organisational demands for performance can compromise genuine interactions between families and healthcare providers working in emergency departments. A relational practice approach in caring for families can enhance the capability of healthcare providers to simultaneously overcome these difficulties and provide emergency healthcare of high quality.Objectives: The purpose of the study was to describe healthcare providers’ perceptions of relational practice with families in three emergency departments in KwaZulu-Natal, South Africa.Method: Using a qualitative descriptive approach data were collected through semi-structured interviews with healthcare providers working in emergency departments. The data were analysed and categorised using qualitative content analysis.Results: Four categories emerged from data analysis: (1) families and healthcare providers connecting; (2) recognising the uniqueness of families; (3) caring interactions; and (4) taking charge when necessary.Conclusion: The study elicited that healthcare providers working in emergency departments perceived that despite high patient volumes and resource constraints, collaborative relationships with families were important. However, these collaborative relationships cannot be willed into practice, instead training workshops are needed to develop relational skills of healthcare providers which can facilitate family and healthcare professional collaboration.
 
Publisher AOSIS
 
Contributor National Research Foundation
Date 2020-11-02
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — qualitative descriptive approach
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/curationis.v43i1.2155
 
Source Curationis; Vol 43, No 1 (2020); 7 pages 2223-6279 0379-8577
 
Language eng
 
Relation https://curationis.org.za/index.php/curationis/article/view/2155/2796 https://curationis.org.za/index.php/curationis/article/view/2155/2795 https://curationis.org.za/index.php/curationis/article/view/2155/2797 https://curationis.org.za/index.php/curationis/article/view/2155/2794
 
Coverage — — medical doctors (with or without a specialisation in emergency medicine) and nurses registered with the South African Nursing Council as an enrolled nurse with a two-year certificate or as a professional nurse with a diploma and/or degree in nursing (with
Rights Copyright (c) 2020 Waheedha Emmamally, Christen Erlingsson, Petra Brysiewicz https://creativecommons.org/licenses/by/4.0