Implementing a video call visit system in a coronavirus disease 2019 unit

African Journal of Primary Health Care & Family Medicine

 
 
Field Value
 
Title Implementing a video call visit system in a coronavirus disease 2019 unit
 
Creator Moolla, Muhammad S. Broadhurst, Alistair Parker, Mohammed A. Parker, Arifa Mowlana, Abdurasiet
 
Subject — communication; digital; mobile technology; video call; COVID-19; coronavirus; patient experience; social distancing
Description The lockdown and physical distancing strategies imposed to combat COVID-19 have caused seismic shifts at all levels of society. Hospitals have been particularly affected. Healthcare workers (HCW’s) wore PPE during all patient interactions and visitors were prohibited. Life for a patient became lonelier and for those with severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) measures were even more severe. HCW’s must treat patients following a biopsychosocial approach and promote communication between patients and loved ones. We implemented a low cost Video Call Visit system at Tygerberg Hospital, Cape Town. In this article we discuss the elements of a successful implementation and potential pitfalls in the context of a pandemic, notably cross-infection and privacy. Rapid but responsible innovation using 21st century tools was required to address the many challenges of the pandemic, including improving the lived experience for patients and families. These should be intended to last after the pandemic has passed.
 
Publisher AOSIS
 
Contributor —
Date 2020-09-15
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/phcfm.v12i1.2637
 
Source African Journal of Primary Health Care & Family Medicine; Vol 12, No 1 (2020); 3 pages 2071-2936 2071-2928
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://phcfm.org/index.php/phcfm/article/view/2637/4208 https://phcfm.org/index.php/phcfm/article/view/2637/4207 https://phcfm.org/index.php/phcfm/article/view/2637/4209 https://phcfm.org/index.php/phcfm/article/view/2637/4206
 
Coverage — — —
Rights Copyright (c) 2020 Muhammad S. Moolla, Alistair Broadhurst, Mohammed A. Parker, Arifa Parker, Abdurasiet Mowlana https://creativecommons.org/licenses/by/4.0
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