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Perceptions of professional nurses regarding the National Core Standards tool in tertiary hospitals in KwaZulu-Natal


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Title Perceptions of professional nurses regarding the National Core Standards tool in tertiary hospitals in KwaZulu-Natal
Creator Maphumulo, Winnie T. Bhengu, Busisiwe R.
Subject — NCS; perceptions; professional nurses; tertiary hospitals; quality
Description Background: Internationally, healthcare providers share a common goal of providing safe and high-quality care to every patient. In South Africa, the National Core Standards (NCS) tool was introduced to improve the quality of healthcare delivery.Objectives: This article is aimed to determine the perceptions of nurses concerning the use of NCS as a tool to measure quality care delivery in tertiary hospitals in KwaZulu-Natal.Method: This was a cross-sectional descriptive survey, where a purposive sampling technique was used to select hospitals. Six strata of departments were selected using simple stratified sampling. In each stratum, every second ward was selected from the provided list of wards using a systematic random sampling. The population of professional nurses in selected departments was 3050, from which 437 participants were selected by systematic random sampling. The collected data were analysed using Statistical Package for the Social Sciences (SPSS®) version 25.Results: The study indicated that 53.5% respondents believed that the NCS tool allows them to identify areas of weakness, pointing to risks in basic human rights. However, only 49.7% respondents believed that the NCS tool allows staff inputs to identify relevant innovations. The study recommends improvement in the organisational climate and adoption of strategies that add value to patient care.Conclusion: Professional nurses perceived the NCS tool as a good tool for improving quality of healthcare delivery, but there is a need to improve environmental practice and involvement of all healthcare establishments to increase its effectiveness
Publisher AOSIS
Contributor University of KwaZulu-Natal
Date 2020-04-01
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — A cross–sectional descriptive study
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/curationis.v43i1.1971
Source Curationis; Vol 43, No 1 (2020); 9 pages 2223-6279 0379-8577
Language eng
Coverage — — all professional nurses employed in selectected hospitals, irrrespectiver of age,gender and ehthnic group
Rights Copyright (c) 2020 Winnie T. Maphumulo, Busisiwe R. Bhengu