BP case study: KM team structuration and sense-making (Part II)
South African Journal of Business Management
| Field | Value | |
| Title | BP case study: KM team structuration and sense-making (Part II) | |
| Creator | Gorelick, C. April, K. A. | |
| Description | This paper summarizes the findings that answered the research questions, stated in Part I of this paper, in the previous edition of SAJBM. The primary research question - In what ways, if any, did the virtual KMT contribute to organizational learning? - was answered: Yes, through the successful completion of performance goals, which included measurable performance as well as learning.The major study findings and conclusions addressed in this paper are: (1) the dynamic interaction among the structural factors, and sense-making factors, human values and emotions plays a central role in effective organizational learning. Strong sense-making factors overcame weak or absent structuring factors, e.g., understanding the various roles internally and externally to BP, and the ability to create a conducive environment for the roles to truly add value, were important aspects which led to success; and, (2) a successful virtual project team, which has executive support and the necessary resources, has both learning- and performing components, and uses collaborative technology and complimentary infrastructures as enablers of that learning. | |
| Publisher | AOSIS | |
| Date | 2004-06-30 | |
| Identifier | 10.4102/sajbm.v35i2.653 | |
| Source | South African Journal of Business Management; Vol 35, No 2 (2004); 15-24 2078-5976 2078-5585 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajbm.org/index.php/sajbm/article/view/653/587
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