Quality circles: A managerial response to the productivity problem
South African Journal of Business Management
| Field | Value | |
| Title | Quality circles: A managerial response to the productivity problem | |
| Creator | Smalley, L. J. Bocker, H. J. | |
| Description | The purpose of this article is to outline the development of the quality circle (QC) philosophy, its benefits and problem areas in which it can be applied, with reference to both theory and practical application. The QC organizational structure and special functions of the groups, individuals and committees involved in the process are also discussed. The groups comprise the members, leaders, staff for technical support, facilitators (or coordinators), middle and top management, steering and advisory committees and union officials. A process flow diagram is used to represent a model of the QC flow for one complete operating cycle. It shows the various interdependencies of all the groups involved and how this system actually functions. | |
| Publisher | AOSIS | |
| Date | 1982-03-31 | |
| Identifier | 10.4102/sajbm.v13i1.1165 | |
| Source | South African Journal of Business Management; Vol 13, No 1 (1982); 10-17 2078-5976 2078-5585 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajbm.org/index.php/sajbm/article/view/1165/1105
|
|
ADVERTISEMENT
