The determinants and measurement of trust in tax authorities as a factor influencing tax compliance behaviour

Journal of Economic and Financial Sciences

 
 
Field Value
 
Title The determinants and measurement of trust in tax authorities as a factor influencing tax compliance behaviour
 
Creator Bornman, Marina
 
Subject trust; tax compliance; procedural justice; legitimacy; identity; norms and attitudes
Description To trust is to believe that another person will cooperate for your benefit and will not take advantage of you if an opportunity to do so arises. Trust is valued as a relational variable providing the base for voluntary cooperation. This article aims to determine, by reviewing studies on the effect of trust in tax authorities on tax compliance, the determinants, effect and measurement of trust in this context. Findings from a number of studies indicated that trust in tax authorities is positively related to tax compliance, and it was found that perceptions of fairness, treatment by authorities, norms and attitudes, and subjective tax knowledge are the main factors determining trust in tax authorities. However, many studies use very limited descriptors when measuring perceptions of trust in authorities, and it is suggested that a standardised survey instrument could be developed to measure such perceptions.
 
Publisher AOSIS
 
Contributor
Date 2015-12-27
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion —
Format application/pdf
Identifier 10.4102/jef.v8i3.121
 
Source Journal of Economic and Financial Sciences; Vol 8, No 3 (2015) 2312-2803 1995-7076
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jefjournal.org.za/index.php/jef/article/view/121/117
 
Rights Copyright (c) 2018 Marina Bornman https://creativecommons.org/licenses/by/4.0
ADVERTISEMENT