The influence of behavioural intention on third-party e-commerce payment

South African Journal of Economic and Management Sciences

 
 
Field Value
 
Title The influence of behavioural intention on third-party e-commerce payment
 
Creator Chen, Jih K.
 
Subject technology management; management science technology acceptance model; TAM; TAM3; DEMATEL; third-party e-commerce payment
Description Background: Third-party e-commerce payment has been used by many businesses and consumers, enabling customers to easily access the payment platform during e-commerce transactions. Thus, the emergence of such new technology has become a major topic for organisations to study factors that have influenced the people’s adoption and acceptance of new technology as well as mutual influence. Setting: The Technology Acceptance Model is one of the most studied models of behavioural intention to use new information technology. Aim: However, in terms of the causal relationship of variables in the model, one variable is considered independent, ignoring the possibility of mutual influence, and many samples are required for statistical empirical research. This study aims to resolve these above two deficiencies. Methods: This study adopts the Decision-Making and Trial Evaluation Laboratory method, and applies the latest Technology Acceptance Model (TAM3) to examine. Results: The results found several extra causal relationships which are not present in the TAM3 model, and understood that Experience and Computer Playfulness are the driving factors of third-party e-commerce payment, and Computer Anxiety is the core factor. Conclusion: The feasibility of this approach was demonstrated through an empirical study, and these results could be used to guide management direction and marketing strategy.
 
Publisher AOSIS Publishing
 
Contributor
Date 2018-06-13
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative Research
Format text/html application/epub+zip application/xml application/pdf
Identifier 10.4102/sajems.v21i1.2157
 
Source South African Journal of Economic and Management Sciences; Vol 21, No 1 (2018); 9 pages 2222-3436 1015-8812
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajems.org/index.php/sajems/article/view/2157/1339 https://sajems.org/index.php/sajems/article/view/2157/1338 https://sajems.org/index.php/sajems/article/view/2157/1340 https://sajems.org/index.php/sajems/article/view/2157/1335
 
Coverage China 2016-2017 —
Rights Copyright (c) 2018 Jih K. Chen https://creativecommons.org/licenses/by/4.0
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