The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises

South African Journal of Economic and Management Sciences

 
 
Field Value
 
Title The information technology role in supplier-customer information-sharing in the supply chain management of South African small and medium-sized enterprises
 
Creator Mathu, Kenneth M.
 
Subject supply chain Collaboration; information sharing; information technology; integration; small and medium enterprises; supplier-customer; supply chain management.
Description Background: The study background looked at the advent of supply chain management in the last generation which ushered in technology that drives information-sharing within, and across enterprises. The information flow facilitates synchronisation of business activities, such as relationship-building, supply chain management among others.Aim: The aim of the study was to investigate how information technology (IT) application in the South African small and medium-sized enterprises (SMEs) enhanced supplier-customer information sharing.Setting: Interviews were conducted with SMEs samples that comprised mixed owner-managers from food, and general trading SMEs in Gauteng Province of South Africa.Methods: A qualitative research methodology was used, and a non-probability sampling process was pursued.Results: The results indicated that IT application in the South African SMEs enhanced supplier-customer information-sharing, as it improved interaction through supply chain collaboration and integration.Conclusion: The conclusion of the study highlighted that IT application in enterprises as obtained from South African SMEs enhanced supplier-customer information-sharing.
 
Publisher AOSIS Publishing
 
Contributor N/A
Date 2019-03-26
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative
Format text/html application/epub+zip application/xml application/pdf
Identifier 10.4102/sajems.v22i1.2256
 
Source South African Journal of Economic and Management Sciences; Vol 22, No 1 (2019); 8 pages 2222-3436 1015-8812
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://sajems.org/index.php/sajems/article/view/2256/1747 https://sajems.org/index.php/sajems/article/view/2256/1746 https://sajems.org/index.php/sajems/article/view/2256/1748 https://sajems.org/index.php/sajems/article/view/2256/1742
 
Coverage South Africa — —
Rights Copyright (c) 2019 Kenneth M. Mathu https://creativecommons.org/licenses/by/4.0
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