Intra project team disagreement, conflict communications, and team performance in cross-functional new product teams: A decision-making quality perspective
South African Journal of Economic and Management Sciences
| Field | Value | |
| Title | Intra project team disagreement, conflict communications, and team performance in cross-functional new product teams: A decision-making quality perspective | |
| Creator | Chang, Tsun Jin Yeh, Shang-Pao | |
| Description | This paper develops and examines a model of the antecedents and consequences of decision-making comprehensiveness during the new product development process. This model firstly suggests a concave relationship between intrateam task disagreement and decision-making comprehensiveness. It also conjectures that conflict communications influence the effectiveness of decision-making comprehensiveness on new product teams performance. An empirical test of the proposed framework involves a survey of 220 cross-functional new product teams. The findings show that an inverse U-shaped relationship exists between intrateam task disagreement and decision-making comprehensiveness. It also indicates that collaborative communication has a negative effect on innovativeness, whereas contentious communication adversely affects constraint adherence. However, decision-making comprehensiveness partially moderates the relationships between conflict communications and team performance. Some managerial and research implications of the findings were also discussed in this study. | |
| Publisher | AOSIS Publishing | |
| Date | 2014-02-11 | |
| Identifier | 10.4102/sajems.v17i1.664 | |
| Source | South African Journal of Economic and Management Sciences; Vol 17, No 1 (2014); 91-107 2222-3436 1015-8812 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://sajems.org/index.php/sajems/article/view/664/310
|
|
ADVERTISEMENT
