Cross-departmental collaboration in strategic sourcing as a catalyst for supplier development: The case of Eskom
Acta Commercii
| Field | Value | |
| Title | Cross-departmental collaboration in strategic sourcing as a catalyst for supplier development: The case of Eskom | |
| Creator | Mbiko, Mzoxolo E. Mbara, Tatenda Swanepoel, Elana | |
| Description | Objective: The objective was to analyse the integration of and collaboration between strategic sourcing and supplier development at Eskom, South Africa’s primary electricity supplier, and to determine how strategic sourcing can be a catalyst for supplier development.Problem investigated: To address fragmented and inefficient procurement, Eskom instituted two departments, Commodity Sourcing (CS), to drive strategic sourcing, and Supplier Development and Localisation (SDL), to drive supplier development. The problem is that collaboration between CS and SDL has not materialised and thus their mandates have not been entirely achieved.Research design: A case study research design was employed, drawing from multiple sources of data to triangulate findings. Managers from two departments, CS and SDL, were separately surveyed, while face-to-face interviews were conducted with executive management.Results: The findings revealed a lack of planning, implementation and monitoring of supplier development in the strategic sourcing process of CS. Although the procurement spend in CS is used to drive supplier development objectives, from the perspective of SDL, in practice this does not fully materialise.Originality and/or value of the research: The study is unique as it focuses on cross-departmental collaboration within the organisation, rather than collaboration across the supply chain with external partners. From insights into the dysfunctional relationship between the departments, solutions for increased collaboration and effective supplier development could be suggested.Conclusion: For strategic sourcing to be a catalyst of supplier development, it is essential that an integrated strategic sourcing operating model incorporating the objectives of both CS and SDL be developed. | |
| Publisher | AOSIS | |
| Date | 2017-11-30 | |
| Identifier | 10.4102/ac.v17i1.496 | |
| Source | Acta Commercii; Vol 17, No 1 (2017); 10 pages 1684-1999 2413-1903 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://actacommercii.co.za/index.php/acta/article/view/496/768
https://actacommercii.co.za/index.php/acta/article/view/496/767
https://actacommercii.co.za/index.php/acta/article/view/496/769
https://actacommercii.co.za/index.php/acta/article/view/496/766
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