Investigating electronic records management and compliance with regulatory requirements in a South African university

South African Journal of Information Management


 
 
Field Value
 
Title Investigating electronic records management and compliance with regulatory requirements in a South African university
 
Creator Kyobe, M.E. Molai, P. Salie, T.
 
Subject — —
Description This study investigated the extent to which academics and students at a leading University in South Africa managed electronic records in accordance with good practices and regulatory requirements. Literature on electronic records management (ERM) and regulatory compliance was synthesised to create a framework for effective records management. A survey was then conducted to test this framework with 17 academics, 97 students and two technical staff from five faculties. The results revealed several incidents of poor records management and lack of compliance with regulations. Many academics and students were unaware of legislative requirements and penalties. They did not backup or archive records regularly and where this was done, there were no standard procedures followed, which resulted in the adoption of distinct approaches to record keeping. Furthermore, appropriate programmes for educating users on ERM did not exist and academics had not established collaborative initiatives with other nonacademics (e.g. internal auditors and legal experts) to ensure effective ERM. It was also surprising to find that non-computing academics and students managed system security risks better than their computing counterparts. Useful recommendations and the way forward are provided.
 
Publisher AOSIS
 
Contributor
Date 2009-02-12
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format application/pdf
Identifier 10.4102/sajim.v11i1.396
 
Source SA Journal of Information Management; Vol 11, No 1 (2009) 1560-683X 2078-1865
 
Language eng
 
Relation https://sajim.co.za/index.php/sajim/article/view/396/387
 
Coverage — — —
Rights Copyright (c) 2009 M.E. Kyobe, P. Molai, T. Salie https://creativecommons.org/licenses/by/4.0