Record Details

Factors influencing the retention of administrative employees at a public technical and vocational education and training college

Acta Commercii

 
 
Field Value
 
Title Factors influencing the retention of administrative employees at a public technical and vocational education and training college
 
Creator Mokoena, Siboniso Khosa, Risimati M. Maluleke, Abdul F.
 
Subject Education administrative employees; TVET college; employee retention; higher education institutions; South Africa
Description Orientation: South African higher education institutions, including technical and vocational education and training (TVET) colleges, face persistent challenges in retaining skilled employees, with turnover intentions undermining work engagement, well-being and institutional performance.Research purpose: This study examined the factors influencing administrative staff retention at a public TVET college in Mpumalanga, South Africa.Motivation for the study: Research on employee retention in TVET colleges has largely overlooked administrative staff. Addressing this gap provides insights into an often-neglected workforce critical to institutional stability.Research design, approach and method: A quantitative, descriptive design was employed, using a stratified sample of 119 administrative employees at Nkangala TVET College. Data were collected through a structured, closed-ended questionnaire. Reliability was confirmed with Cronbach’s alpha, and Pearson’s correlations tested variable relationships.Main findings: Rewards and recognition, job security and career development significantly predict employee retention, while job satisfaction and performance appraisal were statistically insignificant.Practical/managerial implications: To retain administrative staff, TVET colleges should prioritise rewards and recognition as the strongest driver, alongside career development and job security, rather than relying on job satisfaction or performance appraisal.Contribution/value added: The study advances the understanding of administrative employee retention in South African TVET colleges and informs the development of evidence-based strategies to strengthen workforce stability in the sector.
 
Publisher AOSIS
 
Contributor N/A
Date 2026-04-22
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative; Descriptive design; Stratified sampling
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/ac.v26i1.1491
 
Source Acta Commercii; Vol 26, No 1 (2026); 14 pages 1684-1999 2413-1903
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://actacommercii.co.za/index.php/acta/article/view/1491/3029 https://actacommercii.co.za/index.php/acta/article/view/1491/3030 https://actacommercii.co.za/index.php/acta/article/view/1491/3031 https://actacommercii.co.za/index.php/acta/article/view/1491/3032
 
Coverage — — Age; Gender; Education level; Work experience
Rights Copyright (c) 2026 Siboniso Mokoena, Risimati M. Khosa, Abdul F. Maluleke https://creativecommons.org/licenses/by/4.0
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