Waiting time to see a dermatologist in South Africa: A cross-sectional survey

Journal of the Colleges of Medicine of South Africa

 
 
Field Value
 
Title Waiting time to see a dermatologist in South Africa: A cross-sectional survey
 
Creator de Jager, Ruan S. Gray, Nicola A. Visser, Willem I.
 
Subject dermatology dermatology; waiting times; healthcare access; geographic disparities; private healthcare
Description Background: Waiting times for specialist consultations influence timely diagnosis and appropriate disease management. Given the high prevalence and morbidity associated with skin diseases, prolonged waiting times to access dermatological care have important public health implications. In South Africa, data describing waiting times for dermatology services are lacking.Methods: This descriptive cross-sectional study assessed waiting times for private-sector dermatology services across South Africa. All dermatology practices listed on Medpages were contacted telephonically on three separate occasions between 01 and 31 August 2023. Using a standardised script, appointment availability was requested for a fictitious patient under three clinical scenarios: a routine skin check, a changing pigmented lesion suggestive of possible melanoma and a cosmetic consultation for neurotoxin injection.Results: A total of 192 dermatologists were included. The national median waiting time was 15 days (interquartile ranges [IQR] 5–48.3 days) for a routine skin check, 5 days (IQR 1–14 days) for suspected melanoma and 12 days (IQR 4–33.8 days) for cosmetic consultation. Waiting times varied widely across provinces, ranging from same-day access to delays exceeding 1 year. The longest median waiting time for routine consultations was observed in the Northern Cape (227 days), while the shortest was in Limpopo (2 days). Consultation fees also showed substantial interprovincial variation.Conclusion: While overall waiting times appear acceptable at a national level, marked provincial disparities exist. Urgent cases are generally prioritised, yet prolonged delays in certain regions may compromise timely care, underscoring the need for targeted, context-specific interventions.Contribution: This study provides the first national overview of private-sector dermatology waiting times in South Africa. It highlights significant geographic disparities in access to care within the private healthcare system and generates evidence to inform health service planning, workforce distribution and strategies to improve equitable access to dermatological services.
 
Publisher AOSIS
 
Contributor
Date 2026-03-16
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — cross-sectional survey
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jcmsa.v4i1.359
 
Source Journal of the Colleges of Medicine of South Africa; Vol 4, No 1 (2026); 7 pages 2960-110X 3105-4331
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jcmsa.org.za/index.php/jcmsa/article/view/359/941 https://jcmsa.org.za/index.php/jcmsa/article/view/359/942 https://jcmsa.org.za/index.php/jcmsa/article/view/359/944 https://jcmsa.org.za/index.php/jcmsa/article/view/359/945
 
Coverage South Africa August 2023 Dermatologists
Rights Copyright (c) 2026 Ruan S. de Jager, Nicola A. Gray, Willem I. Visser https://creativecommons.org/licenses/by/4.0
ADVERTISEMENT