Digital adoption and supply chain collaboration in a volatile, uncertain, complex and ambiguous business environment: Mediating roles of visibility and risk

Journal of Transport and Supply Chain Management

 
 
Field Value
 
Title Digital adoption and supply chain collaboration in a volatile, uncertain, complex and ambiguous business environment: Mediating roles of visibility and risk
 
Creator Nguyen, Nguyen D. Mac, Thuy T. Tran, Huong T.
 
Subject Management; Supply Chain Management; Operations and Logistics; Digital Transformation; Industrial Engineering supply chain collaboration; business environment; digital technology; supply chain visibility; supply chain risk management; VUCA
Description Background: The study was conducted in response to the challenges of a volatile, uncertain, complex and ambiguous (VUCA) business environment that pressures firms to enhance collaboration and resilience within their supply chains.Objectives: This study examined how the business environment and the degree of digital technology adoption influenced supply chain collaboration (SCC), while also assessing the mediating roles of supply chain visibility (SCVI) and supply chain risk management (SCRM).Method: A quantitative survey was performed with 180 manufacturing enterprises in Vietnam. The proposed model was tested using the partial least squares structural equation modelling (PLS-SEM) technique to evaluate direct and indirect relationships among variables.Results: The business environment positively affected technology adoption, SCVI, SCRM and SCC (p  0.05). Technology adoption directly and indirectly influenced SCC through SCVI and SCRM. Both SCVI and SCRM significantly enhanced SCC, and the overall model explained 43.1% of the variance in SCC (R2 = 0.431).Conclusion: The findings indicated that while environmental dynamism stimulated digital transformation, SCVI remained the key driver that translated environmental pressures and technological capabilities into effective SCC.Contribution: Theoretically, the study extends the dynamic capability perspective by jointly considering environmental and digital determinants and by identifying SCVI as a catalyst for collaborative practice and performance in supply chains. Practically, it offers recommendations for policymakers and managers on fostering SCC through coordinated technical and managerial solutions, including digital adoption, enhanced visibility and integrated SCRM.
 
Publisher AOSIS
 
Contributor This research received no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.
Date 2026-02-25
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Quantitative research; Survey method; PLS-SEM; Mediation analysis; Cross-sectional study
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jtscm.v20i0.1280
 
Source Journal of Transport and Supply Chain Management; Vol 20 (2026); 13 pages 1995-5235 2310-8789
 
Language eng
 
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The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jtscm.co.za/index.php/jtscm/article/view/1280/2134 https://jtscm.co.za/index.php/jtscm/article/view/1280/2135 https://jtscm.co.za/index.php/jtscm/article/view/1280/2136 https://jtscm.co.za/index.php/jtscm/article/view/1280/2137
 
Coverage Vietnam; Southeast Asia; Emerging Markets 2020s; Industry 4.0 Era; Post-COVID-19 Period Manufacturing enterprises; Supply chain managers; Operational staff; Medium and large firms
Rights Copyright (c) 2026 Nguyen D. Nguyen, Thuy T. Mac, Huong T. Tran https://creativecommons.org/licenses/by/4.0
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