Lived experiences of ethical dilemmas in pricing life-saving medicines among private-sector pharmacists in Zimbabwe

African Journal of Primary Health Care & Family Medicine

 
 
Field Value
 
Title Lived experiences of ethical dilemmas in pricing life-saving medicines among private-sector pharmacists in Zimbabwe
 
Creator Sibanda, Daniel
 
Subject — pharmacy ethics; medicine pricing; moral distress; access to medicines; Zimbabwe; primary health care
Description Background: Access to affordable medicines is central to primary health care and universal health coverage. In Zimbabwe, the absence of national price regulation and heavy out-of-pocket expenditure place private-sector pharmacists at the centre of difficult decisions, as they balance professional duty with business survival.Aim: This study aimed to explore the ethical dilemmas faced by pharmacists in Zimbabwe’s private sector when pricing life-saving medicines and the coping mechanisms and support systems they employ.Setting: The study was conducted in private community pharmacies located in Harare and Bulawayo, Zimbabwe’s two largest urban pharmaceutical markets.Methods: A qualitative interpretive phenomenological design was used. Semi-structured interviews were conducted with 12 pharmacists (6 Harare, 6 Bulawayo) who were purposively sampled from independent and chain pharmacies. Interviews were recorded, transcribed verbatim, and thematically analysed using Braun and Clarke’s six-phase framework. NVivo supported coding.Results: Pharmacists described moral distress when patients could not afford medicines, particularly insulin and antihypertensives. Informal coping strategies included silent discounts, partial dispensing, referrals, and credit sales. Harare participants emphasised currency volatility and chain-store policies, whereas Bulawayo pharmacists highlighted community solidarity. All called for systemic support through ethical pricing guidelines, subsidy mechanisms, and professional forums.Conclusion: Ethical dilemmas in pricing are pervasive. Coping strategies provide temporary relief but are unsustainable and may compromise care. Systemic reforms are required to balance affordability with sustainable pharmacy practice.Contribution: This study highlights the moral dimension of medicine pricing in Zimbabwe and provides evidence to guide ethical frameworks, regulatory reforms, and professional support for equitable access to medicines.
 
Publisher AOSIS
 
Contributor
Date 2026-02-04
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Qualitative Research
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/phcfm.v18i1.5205
 
Source African Journal of Primary Health Care & Family Medicine; Vol 18, No 1 (2026); 8 pages 2071-2936 2071-2928
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://phcfm.org/index.php/phcfm/article/view/5205/9050 https://phcfm.org/index.php/phcfm/article/view/5205/9051 https://phcfm.org/index.php/phcfm/article/view/5205/9052 https://phcfm.org/index.php/phcfm/article/view/5205/9053
 
Coverage Africa;Zimbabwe;Harare;Bulawayo 2024;September 2024-November 2024 Adults;Male and Female
Rights Copyright (c) 2026 Daniel Sibanda https://creativecommons.org/licenses/by/4.0
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