Design science research in quality improvement: Embedding rigour in digital health innovation

African Journal of Primary Health Care & Family Medicine

 
 
Field Value
 
Title Design science research in quality improvement: Embedding rigour in digital health innovation
 
Creator Dyers, Robin E. Mahomed, Hassan van Greunen, Darelle
 
Subject Design Science Research; Quality Improvement; Digital Health; Primary Health Care; Public Health design science research; quality improvement; digital health; healthcare innovation; primary health care
Description Design science research (DSR) transforms how healthcare researchers create digital innovations by treating artefacts as knowledge repositories rather than mere technical solutions. It provides a problem-solving paradigm that creates artefacts embodying prescriptive knowledge about solving classes of problems, complementing quality improvement methodologies. Through its systematic approach, DSR equips healthcare researchers with methods for building digital health innovations, using quality improvement concepts as reference points to facilitate understanding and adoption. The methodology presents philosophical foundations distinguishing design sciences from natural sciences, five artefact types (constructs, models, methods, instantiations, design theories), and a six-phase framework (problem identification, objectives, design, demonstration, evaluation, communication). Systematic problem investigation transforms vague complaints into measurable problems amenable to designed solutions. This paradigm distinguishes itself as one where the artefact is the knowledge contributor. While quality improvement produces innovations solving problems, DSR produces artefacts embodying prescriptive knowledge about solving classes of problems. Both methodologies innovate; the distinction lies in knowledge representation. The DSR approach treats artefacts as knowledge repositories containing extractable design principles, while quality improvement focuses on demonstrating improved outcomes. Methodological synergies strengthen both approaches through complementary evaluation frameworks and iterative refinement. Practical considerations include maintaining methodological rigour through transparent documentation, addressing AI integration challenges, ensuring sustainability, and avoiding common pitfalls. African healthcare contexts particularly benefit from DSR’s orientation, with resource constraints demanding solutions addressing complex socio-technical challenges while contributing to global design knowledge. Future research should establish DSR training programmes and develop artefact repositories for systematic knowledge transfer, positioning African researchers as contributors to healthcare’s digital transformation.
 
Publisher AOSIS
 
Contributor Stellenbosch University Nelson Mandela University National Institute for Health and Care Research
Date 2025-11-30
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — Primary Care Research Methods
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/phcfm.v17i2.5194
 
Source African Journal of Primary Health Care & Family Medicine; Vol 17, No 2 (2025); 7 pages 2071-2936 2071-2928
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://phcfm.org/index.php/phcfm/article/view/5194/8913 https://phcfm.org/index.php/phcfm/article/view/5194/8914 https://phcfm.org/index.php/phcfm/article/view/5194/8915 https://phcfm.org/index.php/phcfm/article/view/5194/8916
 
Coverage Africa 2000-2025 —
Rights Copyright (c) 2025 Robin E. Dyers, Hassan Mahomed, Darelle van Greunen https://creativecommons.org/licenses/by/4.0
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