Challenges of municipal revenue management on service delivery at Mtubatuba Local Municipality

Journal of Local Government Research and Innovation

 
 
Field Value
 
Title Challenges of municipal revenue management on service delivery at Mtubatuba Local Municipality
 
Creator Mthethwa, Mendy T. Tshishonga, Ndwakhulu S.
 
Subject — revenue; municipal revenue management; service delivery; corruption; mismanagement of financial resources; revenue enhancement
Description Background: For municipalities to execute their service delivery mandate, financial resources are needed. However, there is a need for municipalities to effectively and efficiently manage revenues at their disposal. The article therefore argues that the management of public revenue is crucial to the provision of services in the Mtubatuba Local Municipality.Aim: This article explores the challenges of public revenue management at Mtubatuba Local Municipality in KwaZulu-Natal, South Africa. This article provides insights into the challenges and effects of municipal revenue management at Mtubatuba Local Municipality.Methods: This article employed a qualitative approach to explore the challenges faced by Mtubatuba Local Municipality in managing its revenues. The data were collected through in-depth interviews with 30 municipal officials. Purposive sampling was used to select the participants.Results: The article found that there are several challenges that hinder effective revenue management in the municipality. These challenges include ineffective leadership, conflict of interest, non-payment, a lack of qualification, political interference, ineffective tax collection, corruption and misappropriation of municipal funds.Conclusion: It is concluded that for municipality like Mtubatuba to deliver essential services to its citizen, management of financial resources is key and essential.Contribution: This article adds to the ongoing debate on how municipalities could be capacitated to manage their meagre financial resources for service delivery. The article adds to the body of knowledge by recommending monitoring systems, formulating and executing conflict of interest rules, implementing strong anti-corruption policies, better communication with debtors, establishing clear job criteria and enhancing leadership competence.
 
Publisher AOSIS
 
Contributor
Date 2025-11-07
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jolgri.v6i0.250
 
Source Journal of Local Government Research and Innovation; Vol 6 (2025); 10 pages 2788-919X 2709-7412
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jolgri.org/index.php/jolgri/article/view/250/696 https://jolgri.org/index.php/jolgri/article/view/250/697 https://jolgri.org/index.php/jolgri/article/view/250/698 https://jolgri.org/index.php/jolgri/article/view/250/699
 
Coverage — — —
Rights Copyright (c) 2025 Mendy T. Mthethwa, Ndwakhulu S. Tshishonga https://creativecommons.org/licenses/by/4.0
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