Experience-based suggestions for improving accessibility of minibus taxis for wheelchair users
African Journal of Disability
| Field | Value | |
| Title | Experience-based suggestions for improving accessibility of minibus taxis for wheelchair users | |
| Creator | Fredericks, Jerome P. Visagie, Surona van Niekerk, Lana | |
| Description | Background: Accessible transport is a prerequisite for the sustainable developmental goals (SDGs). Without transport, SDGs dependent on community mobility such as health and well-being, education, work and economic growth cannot be achieved.Objectives: Presenting experience-based suggestions offered by stakeholders to facilitate accessible minibus taxi services for wheelchair users in the peri-urban setting.Method: The study setting was Paarl-East, Western Cape province of South Africa. A cooperative inquiry methodology was used. Adult wheelchair users (n = 9) and their caregivers (n = 8), minibus taxi drivers (n = 7) and stakeholders (n = 4) involved in disability matters in the setting participated. Data were collected in 16 group sessions. Inductive thematic analysis was performed.Results: Five themes emerged. Theme 1: The ideal communication platform; the need and purpose of databases of wheelchair users and minibus taxi drivers; the use of social media as a communication platform. Theme 2: Fair economical fares focus on service affordability and payment options. Theme 3: Facilitating ideal behaviour patterns discusses the development of mutual respect. Theme 4: Customised minibus taxis highlight the need for a fleet of minibus taxis with different specifications to address different wheelchair users’ needs. Theme 5: Minibus taxi service delivery considerations describes practical strategies such as home pickups and drop-offs.Conclusion: Current suggestions for solutions need further refinement. Accountability and funding are underexplored.Contribution: Presenting experience-based suggestions by stakeholders on facilitating accessible minibus taxi services for wheelchair users. | |
| Publisher | AOSIS | |
| Date | 2025-08-30 | |
| Identifier | 10.4102/ajod.v14i0.1699 | |
| Source | African Journal of Disability; Vol 14 (2025); 12 pages 2226-7220 2223-9170 | |
| Language | eng | |
| Relation |
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:
https://ajod.org/index.php/ajod/article/view/1699/3654
https://ajod.org/index.php/ajod/article/view/1699/3655
https://ajod.org/index.php/ajod/article/view/1699/3656
https://ajod.org/index.php/ajod/article/view/1699/3657
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