South African national students financial aid scheme crisis: Theory of communicative action

Transformation in Higher Education

 
 
Field Value
 
Title South African national students financial aid scheme crisis: Theory of communicative action
 
Creator Albertus, Rene W. Makoza, Frank
 
Subject Information Systems management; public private partnerships crisis; higher education; discourse analysis; NSFAS; theory of communicative action.
Description In this article, the researchers interrogate the media discourse on the national students financial aid scheme (NSFAS) crisis, as well as how the language used by politicians and students, shaped the decision-making of stakeholders. A qualitative approach was employed to analyse online media articles. Content analysis was used to organise the online media text into themes, corresponding to the concepts of the Theory of Communicative Action (TCA), and subsequently, critically interrogate the discourses presented in the text. The findings revealed claims of corruption and irregularities in the administration of the NSFAS programme, as a network of service providers and public servants was created, to assist each other in the tender process, and facilitate the looting at NSFAS. The institution failed to act on the claims, creating the impression that students were dependent on government handouts, while stripping them of the responsibility of managing the NSFAS debt. In addition, the crisis resulted in students’ protests at several higher education institutions in South Africa. In this study, the researchers offer useful insights into issues that affect NSFAS, to policymakers and managers, regarding improvements required for the effective governance, operations, and sustainability of NSFAS.Contribution: Several studies have outlined diverse issues on the NSFAS performance, and this study goes further to highlight how the media shaped the decision-making of the stakeholders.
 
Publisher AOSIS
 
Contributor none
Date 2025-02-13
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — critical discourse analysis
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/the.v10i0.450
 
Source Transformation in Higher Education; Vol 10 (2025); 9 pages 2519-5638 2415-0991
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://thejournal.org.za/index.php/thejournal/article/view/450/859 https://thejournal.org.za/index.php/thejournal/article/view/450/860 https://thejournal.org.za/index.php/thejournal/article/view/450/861 https://thejournal.org.za/index.php/thejournal/article/view/450/862
 
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Rights Copyright (c) 2025 Rene W. Albertus, Frank Makoza https://creativecommons.org/licenses/by/4.0
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