Stakeholder engagement framework to improve public housing delivery: A Stellenbosch case study

Journal of Local Government Research and Innovation

 
 
Field Value
 
Title Stakeholder engagement framework to improve public housing delivery: A Stellenbosch case study
 
Creator Xegwana, Monwabisi S. Twum-Darko, Michael Tengeh, Robertson K.
 
Subject — stakeholder engagement; public housing; South Africa; government policy; housing policy
Description Background: Inadequate housing in South Africa emanates from the apartheid regime’s legacy of injustice. The post-apartheid government developed a constitution to address this legacy. However, insufficient stakeholder engagement by municipalities remains a pervasive issue, contributing to the failure to meet community expectations in delivering adequate housing units.Aim: This study aims to develop a general stakeholder engagement framework to improve the delivery of public housing projects at the local government level.Setting: Individuals involved in or affected by public housing projects in Stellenbosch MunicipalityMethods: A qualitative research approach was adopted, using semi-structured interviews and focus group discussions. A sample of 30 participants (Ward councillors, Traditional leaders, Project managers, Human Settlement staff and Beneficiary committee members) was purposefully selected; ATLAS.ti software was used to analyse the data.Results: Key findings from the study highlight insufficient public input, poor communication and political polarisation as key factors contributing to the delivery challenges of public housing projects at the local government level.Conclusion: The framework highlights the importance of proactive feedback integration and collaboration in overcoming challenges, contributing to more effective and inclusive housing delivery in South Africa.Contribution: This study proposes a stakeholder engagement framework for the proactive integration of feedback from those affected by housing project delivery, addressing challenges in South African public housing. It emphasises collaboration and systematic involvement throughout the project lifecycle to improve outcomes, efficiency, and community satisfaction.
 
Publisher AOSIS
 
Contributor
Date 2025-02-06
 
Type info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion — —
Format text/html application/epub+zip text/xml application/pdf
Identifier 10.4102/jolgri.v6i0.224
 
Source Journal of Local Government Research and Innovation; Vol 6 (2025); 9 pages 2788-919X 2709-7412
 
Language eng
 
Relation
The following web links (URLs) may trigger a file download or direct you to an alternative webpage to gain access to a publication file format of the published article:

https://jolgri.org/index.php/jolgri/article/view/224/502 https://jolgri.org/index.php/jolgri/article/view/224/503 https://jolgri.org/index.php/jolgri/article/view/224/504 https://jolgri.org/index.php/jolgri/article/view/224/505
 
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Rights Copyright (c) 2025 Monwabisi S. Xegwana, Michael Twum-Darko, Robertson K. Tengeh https://creativecommons.org/licenses/by/4.0
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